Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
320
4 Stars
77
3 Stars
22
2 Stars
10
1 Star
28
89%of customers recommend this product.
(
326 out of
367)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: ppp
Verified Purchase:Yes
Too complex in setting up and does not work that well - if at all
Response from geniecompany.comBy Marketing, May 6, 2025
We’re sorry to hear that you had a frustrating experience programming the remote. Our goal is to provide reliable and easy-to-use products, and we apologize if this wasn’t your experience. Your feedback is important to us, and we’ll make sure to pass it along to our engineering team.
If you’d like assistance with the programming process, our support team would be happy to help walk you through it. Please feel free to reach out to us at 1-800-354-3643.
Thank you for sharing your feedback—we're always working to improve.
If you’d like assistance with the programming process, our support team would be happy to help walk you through it. Please feel free to reach out to us at 1-800-354-3643.
Thank you for sharing your feedback—we're always working to improve.
Written by a customer while visiting geniecompany.com
