Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
320
4 Stars
77
3 Stars
22
2 Stars
10
1 Star
28
89%of customers recommend this product.
(
326 out of
367)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Duane
from California
Verified Purchase:Yes
The unit was easy to install and works well. It connected to my security system easily and successfully the first time.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Bob z
Verified Purchase:Yes
Easy to install and works like advertised
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: DJ Jones
from North Carolina
Verified Purchase:Yes
This is exactly what I’ve been looking for. An ISO remote that is compatible to my device. I started to purchase a more expensive version that was compatible with my opener, but wanted to see if Genie offered a better solution and they did. The Aladdin Connect offers a great solution to maximizing my opener and provides warnings and a log for each opening and closing. So far I am pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: D. Shiznit
from Hawaii
Verified Purchase:Yes
This thing works awesome. Had problems wiring it directly to opener motor so…wired it to existing wall opener and then worked perfect. I was going to buy a couple remotes but this is a way better value.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Dave
Verified Purchase:Yes
Easy install and works great!
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
4
Good app, multiple door setup could be better
on December 19, 2023
Posted by: Dr Phil
from Plano, TX
Verified Purchase:Yes
It’s a good app, but the set up is not as smooth as it could be. I wanted the doors and buttons in the app to reflect their relative postions on the wall in the garage and on the three button remotes and home controller in the car so as to be consistent. When I set up the app, I entererd the second door door after the first, then when I entered the third door, the app moved the third door (the button on the right hand side of the controller) into the second position on the display in the app right below door number one. It moved the second door entered (middle button on the door controller) down to third position on the app display list. After much fussing around and multiple manual re-entries, i figured out how to add the third door (Far right hand button on the door controller) prior to entering the second door so that the doors would appear in the correct order on the app display so that my wife and kids would always have the buttons in a consistent order and be less likely to hit the wrong button by mistake. Also, the details for problems with the install are very comprehensively laid out in the FAQ, but are so detailed that it was very difficult the find the appropriate info using my smartphone. I ended up printing them out, but even then they could have been much easier to follow with the use of bulleted lists and bold fonts to make it easier to pick out items of pertinence to which parts of the installation were or weren’t honing as they needed to.
The app seems to work well, but I haven’t seen how to integrate the Wyze camera into it, or am I just supposed to set up the Wyze app and use it separately?
The app seems to work well, but I haven’t seen how to integrate the Wyze camera into it, or am I just supposed to set up the Wyze app and use it separately?
I would recommend this to a friend!
Response from geniecompany.comBy Heather, December 20, 2023
Thank you for the feedback! We appreciate the details you have provided and will provide this to the product team. To use the Wyze camera, you do have to use the Wyze app separately.
Written by a customer while visiting geniecompany.com
Posted by: CMarsh
from Cabot, PA
Verified Purchase:Yes
To put it simply, it rarely works.
No, I would not recommend this to a friend.
Written by a customer while visiting geniecompany.com
Posted by: adhbuth
from ca
Verified Purchase:Yes
adbuth
Written by a customer while visiting geniecompany.com