Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4 out of 5
4.4
(457 Reviews)
Open Ratings Snapshot
Rating breakdown 457 reviews
5 Stars
320
4 Stars
77
3 Stars
22
2 Stars
10
1 Star
28
89%of customers recommend this product. 
(
326 out of 367
)
Best Buy Privacy Policy
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Customer Rating
5 out of 5
5
Smart garage door opener.
on March 22, 2023
Posted by: Marie
from Porterville, Ca
Verified Purchase:Yes
I found directions to install easy to follow. I despise the need to touch tools but I was able to quickly install and this works. I can open or close the garage door with my phone from anywhere. Sweeet!
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
3 out of 5
3
Room for improvement
on March 26, 2023
Posted by: Aladdin garage door opene
Verified Purchase:Yes
It's a good product but there's room for improvement on the programming
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Closes my door
on April 3, 2023
Posted by: Close
Verified Purchase:Yes
I needed something to insure my garage door closes when I forget. This is perfect.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Check your door status form anywhere you are.
on April 3, 2023
Posted by: Dino
from Utah
Verified Purchase:Yes
Works great I can open or close either door anywhere I have cellphone service.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
2 out of 5
2
Let down, and not the door
on April 23, 2023
Posted by: David
from Kansas City, Missouri
Verified Purchase:Yes
Its said connected multiple times trying to install. Never seems to actually work. Only the wired buttons, and they are kind of a pain. The installations are horrible. Bought with high hopes only to be let down. Ordered a regular replacement remote since apparently Alladin here doesn't have Genie making his wished come true anymore.
No, I would not recommend this to a friend.
Response from geniecompany.comBy Heather , Marketing, April 24, 2023
We would like to help you resolve any issues you are having with the set-up of the Aladdin Connect. Please reach out to our Aladdin Connect support at 1-866-599-4995.
Written by a customer while visiting geniecompany.com
Customer Rating
4 out of 5
4
Will be able to rate later after installation.
on May 22, 2023
Posted by: Henri
Verified Purchase:Yes
Looks good, note good support, but have not had the time to install at a remote site!
Written by a customer while visiting geniecompany.com
Customer Rating
4 out of 5
4
May Need Adapters
on June 6, 2023
Posted by: Larry
Verified Purchase:Yes
Works well was difficult to setup.had to move to house to program but worked in garage. The unit only has dry contact so you need additional adapter for openers that do not use dry contacts.
Written by a customer while visiting geniecompany.com
Customer Rating
2 out of 5
2
Does not work with Google
on July 3, 2023
Posted by: Jordan
from Montana
Verified Purchase:Yes
Says it works with Google assistant but it does not. Pretty disappointing and false advertising.
No, I would not recommend this to a friend.
Written by a customer while visiting geniecompany.com
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