Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
326
4 Stars
77
3 Stars
23
2 Stars
10
1 Star
30
88%of customers recommend this product.
(
331 out of
375)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Stephen
Verified Purchase:Yes
Easy to install, very pleased with the operation of the control module. App works well. Was a nice upgrade.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Easy to install
Verified Purchase:Yes
Easy purchase, installation and use. We use the App on our iPhones and our Google home when coming in or going out.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Jim F.
from New Milford, NJ
Verified Purchase:Yes
Easy to install. I had a couple of options of where to install it. It works with my Echo dot and the Aladdin app. I like that I can tell the status of my garage door anywhere I am and that I can open and close the door from any location.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Ryan h
from Ms
Verified Purchase:Yes
It pretty good now. The wiring connection/ instructions were not the best took a little. And it took a day for the app to catch up the door would be up and the app would say it was down. But it’s good now.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Anonymous
from minnesota
Verified Purchase:Yes
Customer service was fantastic! Had some problems getting my Aladdin unit set up and they took care of me really well.
Written by a customer while visiting geniecompany.com
Posted by: Brian
Verified Purchase:Yes
Aladdin Connect working great with my Genie Garage but doesn't work with my Craftsman opener
Written by a customer while visiting geniecompany.com
Posted by: Techmom
Verified Purchase:Yes
Easy install, easy setup. Works as described. App is too simplistic. It would be nice to be able to change the notification sounds and to have a feature that triggered the garage to open when I pull in my driveway, using biometrics for security. Overall, I recommend, works very well and reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5
Just what I was looking for.
on February 20, 2021
Posted by: RonH
from Ft Walton Beach, FL
I wanted to find a way to verify that the door was closed after everyone had left, but this is so much more. Installation was a breeze on a recently installed Genie, but I see no reason why it could not work with just about any opener that has wires from a wall switch. The new app had some real growing pains - released way too soon, but the issues with sensor battery strength and position reporting have been smooth for the last few months. The unit is so neat that I almost wish I had two doors (it will control 3) instead of the double door for my 2-car garage.
A couple of caveats though. 1) Don't chuck your old remote. Unfortunately, the unit draws AC power, whereas my Genie opener has a battery backup. However, even if they could get the Connect to draw off the battery, it still needs an Internet via WiFi to work, so If the neighborhood power is knocked out, it won't work without some serious UPS's in the network. Of course, here in Florida, the chances that a blackout will happen during the thunderstorm that you want to avoid having to dash from your car to the keypad opener during are pretty high. 2) the FAQs are very out of date. For instance, they talk about adding new users for family or temporary/restricted access. The "Users tab" no longer exists - you now create and hand out virtual keys; support still has a lot of catching up to do.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com