Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
326
4 Stars
77
3 Stars
23
2 Stars
10
1 Star
30
88%of customers recommend this product.
(
331 out of
375)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Jerry
from Southern California
Verified Purchase:Yes
Doesn’t always finish showing door opening or door closing screen on app. As complete.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: David -Houston TX
from Houston TX
Verified Purchase:Yes
Work as expected. Love the product and wishing I know about this product long time ago.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Bill
from Northwest Indiana
Verified Purchase:Yes
Very easy to set up Bought as a gift. Might have to buy myself one
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Jay M
from Chelmsford, MA
Verified Purchase:Yes
East installation and set up. Ap is very flexible and comprehensive, bought one for my son.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Christy
from Phoenix AZ
Verified Purchase:Yes
Easy to install and I have the security of know my garage door is shut.
Written by a customer while visiting geniecompany.com
Posted by: SC install
from Sumter, sc
Verified Purchase:Yes
Upon install, the unit kept locking up. After a call to tech support, I found that the installation instructions didn’t identify the need to forward ports in a home router. That adjustment seemed to help however, the unit still locks up - just not as often. By locking up, I mean the unit requires reconfig of WiFi settings to bring it back online.
No, I would not recommend this to a friend.
Response from geniecompany.comBy Marketing, January 22, 2020
Please reach out to our Aladdin Connect Specialists at 1-866-599-4995 to troubleshoot this with you! Thank you.
Written by a customer while visiting geniecompany.com
Posted by: Robert
from Phoenix, Az
Verified Purchase:Yes
It’s easy to install using the video or instructions and about a half hour to install
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: JOeB
from Austin, TX
Verified Purchase:Yes
It took about 30 mins to install, works perfectly!
Watch the video online first. Very helpful.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com