Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(471 Reviews)
Rating breakdown 471 reviews
5 Stars
331
4 Stars
77
3 Stars
23
2 Stars
10
1 Star
30
88%of customers recommend this product.
(
336 out of
380)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Sled Solutions
from Michigan
Verified Purchase:Yes
Installation was easy once I had all the correct parts. Apparently my specific model door opener needed a dry contact which they sent me for free it just prolonged the install process. Overall I pretty happy with the product, there is about a 7 second delay from the time you push the button to when the door starts opening. Ironically I expected the connecting to wifi to be the big problem but that was actually pretty easy. I'd buy it again as once installed and set up it's working as advertised.
I would recommend this to a friend!
Response from geniecompany.comBy Marketing, February 17, 2020
Thank you for the review. The 5 second delay is a requirement by UL standards for remote operation of garage doors.
Written by a customer while visiting geniecompany.com
Posted by: Drew
Verified Purchase:Yes
A good product with clear installation instructions. It has allowed me to monitor my garage door status when away.
Written by a customer while visiting geniecompany.com
Posted by: Chris
from Pensacola
Verified Purchase:Yes
Works great, difficult to set up the WiFi though, the instructions and setup prompts didnt work as advertised but somehow it worked out in the end.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: jennzip
from Johns Creek, GA
Verified Purchase:Yes
Researched for a customer and installed. Fairly straight forward install. We did call for an assist in walking through setup to ensure all was correct. Actual experience differed slightly from written instructions. All was well though!
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Tim in Colorado
from The southern 'burbs of Denver
Verified Purchase:Yes
It works great ! Whether you need to give someone access to your home, or go out for a walk and forgot your keys, the Aladdin Connect is there for you. Due to a defective door at our previous home, we constantly found ourselves looking back to make sure the door stayed closed as we drove away. The Aladdin gives us peace of mind.Thank you !
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: bud
from GA
Verified Purchase:Yes
It was pretty easy to install. It was very time consuming to get it programed, I was on the phone with tech service for almost 1 hr . the delay time from when you press open or close is a little longer than I was expecting. Over all it does what I want it to do.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Andrew
from Amarillo, Texas
Verified Purchase:Yes
I had to call tech support and get a software update before I could connect to my network. Once that was done, I was able to install the unit and it works great.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Moritz1
from Asheville, NC
Verified Purchase:Yes
Easy set up and installation, works great with Alexa and off the phone app. I have it paired with the use of a Simplsafe camera in the garage so that I can open the door for deliveries when away, watch them put it in the garage, say thanks over the camera speaker, and close the door behind them.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com