Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
326
4 Stars
77
3 Stars
23
2 Stars
10
1 Star
30
88%of customers recommend this product.
(
331 out of
375)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: PeteG
from Palm Bay Florida
Verified Purchase:Yes
Set up was a little complicated, but once I got it set up it works like a charm,nice feature to have I was also able to get it to work with Alexa.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: O.C.Pearl
Verified Purchase:Yes
The product is excellent; wish the set up and install instructions were less vague and more through
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Cheryl
from Kansas
Verified Purchase:Yes
It was a little difficult to get connected house wifi, however, customer support was excellent and they were able to assist us with an alternate way to connect.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Marius
from Beverly Shores, IN
Verified Purchase:Yes
Product works great. Happy with purchase. The installation instructions could use a bit more clarity.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5
The greatest upgrade for my 18 year old door!
on January 7, 2020
Posted by: McGillz
from Northern NJ
Verified Purchase:Yes
This is the greatest upgrade for my 18 year old door! Simple to set up. Just take it slow and follow the directions - It will walk you through the process. I had a snag getting through one of the fire walls during the smart phone connection. Called tech support and within a couple of minutes we were all green to go! Support was first class and didn't treat me like a moron! This is a "Must have" for any homeowner. Especially if your kids keep misplacing the remotes! I can tell anytime the door opens from my phone. Great product!
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Adam H
from Florida
Verified Purchase:Yes
Easy to install ! I love being able to get notifications incase I forget or get worried and having access all from the app to open. The setup was easy also and we have been happy with it.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: David
from Durham, NC
Verified Purchase:Yes
Easy to install. Works well and appreciate the notifications I get whenever the garage door is opened or closed. There’s a little delay from the time you press the icon in your phone before the door opener responds but that doesn’t bother me.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Jack
from O'Fallon, MO
Verified Purchase:Yes
Took a bit to get it connected to my wifi, but at least you can do that in the house. Easy to install and works great. Will see if it holds up over time.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com