Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4 out of 5
4.4
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
326
4 Stars
77
3 Stars
23
2 Stars
10
1 Star
30
88%of customers recommend this product. 
(
331 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Customer Rating
5 out of 5
5
Good product for a good price
on September 22, 2019
Posted by: Pgh - Aladding
Verified Purchase:Yes
Setup was easy, I had no problems with the instructions at all. Mounting and wiring was simple as well. Alexa integration could be a little smother, but it works 100% if you say the phrases exactly as required. Product does exactly what we want.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
4 out of 5
4
Works well, as intended
on September 23, 2019
Posted by: Gabe S
Verified Purchase:Yes
Easy install, go instructions for install... works well except for setting automatic closure rule. No matter what time you choose for auto closure it takes a few minutes more. Set it for 10 minutes it takes 12-13 .not sure why.
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Great product
on September 23, 2019
Posted by: John K
Verified Purchase:Yes
The unit is great so I know when the door is up or down. I have it set to close in the evening just in case.
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Easy install, easy to use
on September 27, 2019
Posted by: Anonymous
Verified Purchase:Yes
Easy to install. Took me about 30mins to install and setup. App is simple to use and I like the Alexa option. It’s good to have piece of mind knowing if my garage door is opened or closed.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Easy install and operation
on September 29, 2019
Posted by: CAcustomer
Verified Purchase:Yes
Purchased this device and installed it. Had no problems whatsoever with install or the operation of it. I have a model 2028B.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Great product
on October 2, 2019
Posted by: Diesel
Verified Purchase:Yes
Not sure how I lived without this. Instructions were decent. Once the wiring was run, setup was a breeze. Also love the app due to notifications, rules, and ease of use. Solid purchase.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
4 out of 5
4
Good App to have on phone.
on October 5, 2019
Posted by: Mark
Verified Purchase:Yes
works good. it would help to have an option to stop door while going up or down. The Rule are somewhat confusing but tech support is good at helping.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5 out of 5
5
Great upgrade for non smart garage door open
on October 6, 2019
Posted by: Canada
Verified Purchase:Yes
Product is good. However I find the app laggy and slow. It dose work as advertised. I would like to see an improvement with Google assistant. The work around works well but it is very tedious.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
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