Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
326
4 Stars
77
3 Stars
23
2 Stars
10
1 Star
30
88%of customers recommend this product.
(
331 out of
375)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Anonymous
Verified Purchase:Yes
We have a builder installed garage door opener - wanted to be able to know when our door opens & closes...be able to close/open from when not at home - love it!
Written by a customer while visiting geniecompany.com
Posted by: Hatto
Verified Purchase:Yes
It was easy to install, almost instant notification when your door is open or closed, and so far, it has been working as intended. I am very please with the product. My only complain is the delay when you open or closed the door with your cell. I, however, read the reason for it is safety
Written by a customer while visiting geniecompany.com
Posted by: Tbtb
Verified Purchase:Yes
This is not immediately accessible with Alexia. You have to have Alexa open “Aladdin Connect” and then give the commend to open or close, then pick a door number even thought I only have one garage door.
Written by a customer while visiting geniecompany.com
Posted by: Eustis
Verified Purchase:Yes
Only nitpick was vague instructions on linking to WiFi ( I’m a less than tech savvy senior )
Has worked flawlessly and we love not having to worry whether we drove off and left the door open.
Has worked flawlessly and we love not having to worry whether we drove off and left the door open.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Chris
Verified Purchase:Yes
Set up was a little finicky, but ultimately not too bad. We have tenants who live in an apartment above our garage, so I wish there was a way to turn off the “safety” beeping when the door is activated through the app. Didn’t see that mentioned anywhere. Excellent value for retrofitting an existing opener.
Written by a customer while visiting geniecompany.com
Posted by: James
Verified Purchase:Yes
Although it took over an hour to get the control module connected to my smartphone, the unit was easy to install in the garage and worked well for the first week. After that, for some unknown reason, the door sensor became disconnected from the control module and wouldn't provide a signal, so I had to repeat the whole connection process all over again.
Now it seems to be working fine.
My only other observation is that the control module reminds me of the early computer toy "Simon," which isn't a bad thing, just a little weird.
Written by a customer while visiting geniecompany.com
Posted by: John G.
Verified Purchase:Yes
Ever wonder if you closed your garage door as you drive away? Ever turned around to check? Ever been out of the country and worried about something at your home and want a neighbor to check? This thing is made for you.
Written by a customer while visiting geniecompany.com
Posted by: _JC_
Verified Purchase:Yes
Easy to install and setup by following the instruction provided. However, the door did not respond when the app is showing door opening or closing. Had to close the app entirely and open it again. It will earn my 5 stars if the app is responding correctly. I am happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com