Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
320
4 Stars
77
3 Stars
22
2 Stars
10
1 Star
28
89%of customers recommend this product.
(
326 out of
367)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Alan - Wasilla, AK
Verified Purchase:Yes
Purchased this to upgrade a garage door that was installed over 20 years ago. Installation instructions were accurate and simple. Door works exactly as advertised. Software works fine on my Samsung Phone.
Written by a customer while visiting geniecompany.com
Posted by: gshank
Verified Purchase:Yes
It was easy to install amd works. Only reason of 4 star is wifi. Works only with 2.4 and has issue with connection which resolved by resetting everything
Written by a customer while visiting geniecompany.com
Posted by: Beal
Verified Purchase:Yes
It works great. Was easy to install and connect to our WiFi. My wife and I each receive notification on our phones when the door is opened or closed. We love it. I highly recommend it to everyone. Thanks for making it available as retrofit at a very reasonable price.
Written by a customer while visiting geniecompany.com
Posted by: Open sesame
Verified Purchase:Yes
This is a great product and works well. One addition would be nice, being able to turn the light on for the garage door openener without opening the door.
Written by a customer while visiting geniecompany.com
Posted by: Jay
Verified Purchase:Yes
Cannot get it to work with Android. And does not work with Alexa or Google.
Response from geniecompany.comBy Stephanie, Marketing, May 8, 2019
Hello Jay. Aladdin Connect is now compatible with Alexa and Google Assistant. Please visit here for information: https://www.geniecompany.com/aladdinconnect/default.aspx#aladdin_support
Written by a customer while visiting geniecompany.com
Posted by: Warren from Hawaii
Verified Purchase:Yes
Super easy installation by following the great directions and web video. There is a delay of about 5-8 seconds before the door moves using the phone app so be aware of that. There is an audible alert prior to the door moving and that is a great safety feature.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: Brian
Verified Purchase:Yes
Just what I wanted being able to tell if I shut the garage door
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Posted by: None
Verified Purchase:Yes
Retrofitted two garage doors including cabling in about 2.5 hours. Had made sure garage networks signal was suffice to prior to proceeding.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com