Customer reviews from geniecompany.com
Genie - Aladdin Connect Garage Door Controller - Black
Average customer rating
4.4
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
320
4 Stars
77
3 Stars
22
2 Stars
10
1 Star
28
89%of customers recommend this product.
(
326 out of
367)
Customer Reviews for Genie - Aladdin Connect Garage Door Controller - Black
Posted by: Genie
Verified Purchase:Yes
Easy to setup. Easy to install. I'm not expert but takes me 1.5 hour to setup. Would be good if they support Face ID.
Written by a customer while visiting geniecompany.com
Posted by: Scott
from Oklahoma
Verified Purchase:Yes
Install was fairly easy even for a 60 year old. It has worked flawlessly for about 1 month. Great peace of mind knowing that the door is shut.
Written by a customer while visiting geniecompany.com
Posted by: Anthony
from indiana, pa
Verified Purchase:Yes
Unfortunately this does not work as great as I would've hoped. A few reasons, the first being that it will randomly go up or down if you are at your house. You must get in the habit of making sure to close the app out so it doesn't accidentally bump anything. Also, keep in mind you will most likely have to also a WIFI booster to reach in your garage, but isn't a huge deal but something to remember.
No, I would not recommend this to a friend.
Written by a customer while visiting geniecompany.com
Posted by: Alex F
from Seekonk, Ma
Verified Purchase:Yes
Works fine but you have to connect the motor wires at the Aladdin, should be wireless connection
No, I would not recommend this to a friend.
Written by a customer while visiting geniecompany.com
Posted by: Tia
from Dallas, TX
Verified Purchase:Yes
Pre-owned? Long, black, coarse strand of hair in wall console plastic packaging. WHY???
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com
Customer Rating
5
Awesome people that really stand behindâŚ
on January 2, 2019
Posted by: Kenneth
Awesome people that really stand behind their product. Special thanks to ***** for handling my case expertly.
Written by a customer while visiting geniecompany.com
Posted by: DJF1958
Verified Purchase:Yes
I love this product. It was easy to install, works flawlessly and is a great solution to an older garage door. No more checking every night to make sure the garage door is closed. Can’t wait for a Alexa skill to be added.
I would recommend this to a friend!
Response from geniecompany.comBy Stephanie, Marketing, May 8, 2019
Hello. Aladdin Connect is now compatible with Alexa and Google Assistant. Please visit here for information: https://www.geniecompany.com/aladdinconnect/default.aspx#aladdin_support
Written by a customer while visiting geniecompany.com
Posted by: Mr. Montoya
Verified Purchase:Yes
It takes a minute to connect and open and close the door. Also the shut off feature does not prevent the door from opening. I’m really not sure what this feature does.
I would recommend this to a friend!
Written by a customer while visiting geniecompany.com