Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black
Average customer rating
3.8
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
33
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
13
77%of customers recommend this product.
(
47 out of
61)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Black
Customer Rating
4
Great little fridge
on September 22, 2024
Posted by: DGon
from Puerto Rico
[This review was collected as part of a promotion.] It's a great little fridge, but the way the shelves are set inside, don't allow me to adjust for tall items like wine bottles, water or milk. You can adjust those of the door, but I prefer to use the inside shelves for heavy bottles and the door for the light ones. I love this refrigerator though, is practical for one or two persons.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaking
on October 7, 2024
Posted by: Bob63
from Staten Island NY
[This review was collected as part of a promotion.] Not so happy. Been leaking since installation
Much condensation inside and wet
Much condensation inside and wet
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 604721.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
defective after 8 months
on November 19, 2024
Posted by: Anonymous
from Cleveland, OH
[This review was collected as part of a promotion.] After only having the appliance 8months it suddenly just stopped working . I have spent the last 3weeks trying to schedule a successful service call. They have limited selections of vendors (2) that do not seem to want to service and they refuse to replace the product that is still under the limited warranty. I am now going to pursue a consumer attorney to handle the matter.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 627012
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features are ok
on April 5, 2025
Posted by: NAK54
[This review was collected as part of a promotion.] I bought this because I needed a narrower refrigerator
Written by a customer while visiting whirlpool.com