Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.4
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
28
4 Stars
13
3 Stars
8
2 Stars
4
1 Star
17
62%of customers recommend this product.
(
40 out of
64)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
5
Still Great After a Year
on June 28, 2024
Posted by: McBride
[This review was collected as part of a promotion.] Nearly a year later, this fridge remains ideal for my 470 square foot apartment with its compact kitchen. For its size, the fridge is surprisingly spacious and the ice marker remains reliable.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Product - Bad Service!
on July 22, 2024
Posted by: Roy in Texas
Hello Possible Customers. Run from this fridge. Mine has broken (in operatable) TWICE! I have owned it 3 years this month (July 24). I left my review Roy in Texas 2 weeks ago. Whirlpool was very quick to respond creating a case for me. I was hoping they were going to do the right thing. Responding to my review created a case and asked me to reach out to them. They messaged me seeming to be helpful. They asked if I had an extended warranty. I do not because I expected this fridge to FUNCTION more than 36 MONTHS. I have owned 10+ fridges in my life and 5 of them are still running 10+ years with NEVER A PROBLEM. Shame on Whirlpool for scamming their customers . Please beware!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 23, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 567049.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Tall and functional
on November 21, 2024
Posted by: Peach58
from Atlanta GA
[This review was collected as part of a promotion.] This was suze we needed for small house. The drawers feel flimsy like they will be vulnerable to cracking
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge bottom freezer
on June 1, 2025
Posted by: Paul
[This review was collected as part of a promotion.] This is my second one of these refrigerators. It is good and efficient however, it freezes all my vegetables which I’m not too happy with.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #732457, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
5
SLEEK SIZE WITH NICE FEATURES
on July 6, 2025
Posted by: DiM92
from Northern British Columbia
[This review was collected as part of a promotion.] Im loving the compact size of this fridge. It fits nicely in my kitchen without taking over the room. So glad i decided on this fridge. Holds everything i need and just a little more. The fingerprint free front is great and really works! Grateful for the little alarm that goes off if I’ve left the door ajar.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy, poor performance and very short life.
on July 7, 2025
Posted by: Mark
We bought this fridge 2.5 years ago. The top portion cools poorly, always has been that way, even with their temperature control set as cold as it will go. Now the top portion (the refrigerator part) is room temperature nearly all the time, food is spoiling like it was set on the countertop instead of being refrigerated, but the door's display indicates everything is fine. Inside the fridge is about 60 degrees F.
Don't buy one of these, it is a waste of your hard-earned money. My last refrigerator lasted 44+ years before I bought this one, and it was still working when we traded it for this piece of junk, but cosmetic parts were impossible to find for the old one. I wish we'd never traded: now, in retirement, we haven't enough $$ to buy another refrigerator to replace this one.
Response from whirlpool.comBy Branded Team, Consumer Care, July 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 749246
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com