Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
27
4 Stars
13
3 Stars
6
2 Stars
4
1 Star
16
61%of customers recommend this product.
(
38 out of
62)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Love my fridge
on June 16, 2021
Posted by: Bianca
from Toronto ON
[This review was collected as part of a promotion.] I bought my fridge about 4 weeks ago and i love it, it is spacious and easy to maintain clean, I have not made the installation for the ice maker yet it will be done next week. The ease of access to all my food, fresh and frozen, is awesome.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator
on January 25, 2022
Posted by: Shirley
from San Diego, ca
[This review was collected as part of a promotion.] This is a replacement as the first lasted only 3 months and that lead to eights months of repairs. But nothing worked. I’ve only had this one less that a month so it’s hard for me to give glowing reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish fridge/freezer
on August 16, 2022
Posted by: Realtor JMS
from Atlanta, GA
[This review was collected as part of a promotion.] I purchased this in Sept 2021 and the entire unit stopped working in Aug 2022. Waiting on parts. Glad it is still under warranty. But waiting on parts for such a new appliance is really a drag...going 3+ weeks without a fridge. Otherwise, I love it! Flexible shelves and drawers inside. Ice in the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Failed after 2 weeks
on August 17, 2023
Posted by: Freda
from Savannah GA
[This review was collected as part of a promotion.] This fridge was new in a house I purchased June 29,2023. It cooled for two weeks then had a catastrophic failure of the condenser. Whirlpool won’t replace. Nor will the dealer. It took weeks to get a repairman to diagnose the problem. I will never buy a Whirlpool product again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 23, 2023
Thank you for sharing your insights with us, Freda. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 375072.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of Space, Big Freezer!
on September 19, 2023
Posted by: LCRC
from Edmonton, Alberta
[This review was collected as part of a promotion.] We live our new fridge and freezer! It fits perfectly in the space we have.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Had Issues from the Get-go...now it just stinks
on October 14, 2023
Posted by: Alan
from Montana
I have had nothing but trouble with this fridge since I bought it. I've had parts replaced, finally got a replacement fridge, and now the fridge has a horrible smell. It's coming from the vent in the back that cools each shelf. There is no way to remove the cover on the vent in the back of the fridge to clean behind it. I have emptied, cleaned, re-cleaned and have put all kinds of deodorizer in the fridge, but it just stinks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2023
Thank you for sharing your insights with us, Alan. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 411843.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on October 22, 2023
Posted by: Deee
from TX
[This review was collected as part of a promotion.] I bought this for the home and it has been excellent. A great buy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's ok but lacking in the freezer
on October 28, 2023
Posted by: Justin
from Toronto
[This review was collected as part of a promotion.] This fridge is great, except that if you remove the optional ice-maker, you are left with a gaping hole in the fridge and a waste of space. I've contacted support about this once, and they just sent me the same part I already had. I know the fridge has a clear bin for this, I've seen it in other pictures.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, October 31, 2023
Hello, Justin! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (274910725). Thank you! -Justine
Written by a customer while visiting whirlpool.com