Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.3
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
28
4 Stars
13
3 Stars
8
2 Stars
5
1 Star
20
60%of customers recommend this product.
(
40 out of
67)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
So far not impressed
on November 27, 2022
Posted by: Amelia275
from Owen Sound
[This review was collected as part of a promotion.] Bought 4 months ago and fridge already not keeping things cold and leading to spoilage.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
New refrigerator ice maker leaks missingparts
on March 24, 2023
Posted by: RogerA
from Daytona beach fl
[This review was collected as part of a promotion.] Bought march march 17 2023 leaking from ice maker missing final parts in assembly . Repair people can’t find the parts. From Whirlpool
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2023
Thank you for sharing your insights with us, RogerA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 288034.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Product - Bad Service!
on July 22, 2024
Posted by: Roy in Texas
Hello Possible Customers. Run from this fridge. Mine has broken (in operatable) TWICE! I have owned it 3 years this month (July 24). I left my review Roy in Texas 2 weeks ago. Whirlpool was very quick to respond creating a case for me. I was hoping they were going to do the right thing. Responding to my review created a case and asked me to reach out to them. They messaged me seeming to be helpful. They asked if I had an extended warranty. I do not because I expected this fridge to FUNCTION more than 36 MONTHS. I have owned 10+ fridges in my life and 5 of them are still running 10+ years with NEVER A PROBLEM. Shame on Whirlpool for scamming their customers . Please beware!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 23, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 567049.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sorry - but must say do not buy this refrigerator
on August 6, 2024
Posted by: Lulu
from Boston, MA
Manufacturing and design leave much to be desired. Sure, it looks great and is easy to use, clean etc. but I am now on my third machine and 5th service call in just three years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 574936.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Clean but Noisy
on August 9, 2024
Posted by: Sonny
[This review was collected as part of a promotion.] I enjoy the clean look of the refrigerator but it is very noisy-sounds like grinding on regular intervals.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fridge for small spaces
on June 3, 2025
Posted by: Nice but Pricey
[This review was collected as part of a promotion.] It's a decent fridge, but I paid more than a full sized one for a tiny fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
good size for our needs
on July 8, 2020
Posted by: bsm3
from milford, pa
[This review was collected as part of a promotion.] We have only had the unit for less than a week but so far, so good. It fits perfectly in our master suite situation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
3rd time is the charm
on October 12, 2020
Posted by: Adrian
from Toronto
[This review was collected as part of a promotion.] After 2 fridges that were delivered and didnt work the 3rd one did. Have issues with the door seal but that will be covered under warranty. Other then all the issues I have had the fridge is great.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com