Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
3.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
27
4 Stars
13
3 Stars
6
2 Stars
4
1 Star
16
61%of customers recommend this product.
(
38 out of
62)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Stopped Working after less than 14 Months
on May 6, 2024
Posted by: Cb601
Do not buy this appliance. Ours lasted less than 12 months before the compressor died and the unit stopped cooling. Read all of the reviews and you will see that there is a fundamental issue with the quality of this appliance with countless people having the same issues.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, May 6, 2024
Oh no, Cb601! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (280583475). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
good size for our needs
on July 8, 2020
Posted by: bsm3
from milford, pa
[This review was collected as part of a promotion.] We have only had the unit for less than a week but so far, so good. It fits perfectly in our master suite situation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
3rd time is the charm
on October 12, 2020
Posted by: Adrian
from Toronto
[This review was collected as part of a promotion.] After 2 fridges that were delivered and didnt work the 3rd one did. Have issues with the door seal but that will be covered under warranty. Other then all the issues I have had the fridge is great.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
My biggest regret of 2020
on July 7, 2021
Posted by: Peri
from Boston
I was so excited when I sae this sleek modern system at HomeDepot with the right dimensions for my old cottage home with very narrow entry ways.
The unit was manufactured January 2020. I purchased in June 2020
Delivered in July 2020
Freezing and electronic issues started in October 2020. They refused to just accept that repair was not the right course. This after 4 tech visits to the home, the last guy left exposed wires. Parts ordered the wrong door. Ive beem waiting 2 months for 5 parts. I was told just last week from the repair or parts division that remaining unshipped parts are not available and now, FINALLY, I will get a new unit versus futile attempts to repair.
I do not trust Whirlpool's manufacturing. I hate that I cant just get my money back to purchase another brand. I need a narrow fridge. This is practically their only unit that fits through my Narrow doorways.
What are my options if I am done with this company after this experience????
The unit was manufactured January 2020. I purchased in June 2020
Delivered in July 2020
Freezing and electronic issues started in October 2020. They refused to just accept that repair was not the right course. This after 4 tech visits to the home, the last guy left exposed wires. Parts ordered the wrong door. Ive beem waiting 2 months for 5 parts. I was told just last week from the repair or parts division that remaining unshipped parts are not available and now, FINALLY, I will get a new unit versus futile attempts to repair.
I do not trust Whirlpool's manufacturing. I hate that I cant just get my money back to purchase another brand. I need a narrow fridge. This is practically their only unit that fits through my Narrow doorways.
What are my options if I am done with this company after this experience????
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 20, 2021
Hey Peri, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
4
If you tight on space this is your fridge!
on April 26, 2021
Posted by: Jeff
from Toronto, ON
[This review was collected as part of a promotion.] Great fridge for our unique kitchen layout needs. It fit a narrow space, while giving us lots of storage capacity.6 months in, its developed a bit of an industrial smell inside the fridge, but still stays nice and cool. We would definitely still recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Little Fridge with a Big Personality!
on April 7, 2021
Posted by: BJ429
from Surfside Beach, SC
[This review was collected as part of a promotion.] Just moved into our new place several weeks ago and am in love with my Whirlpool apartment size fridge! Lots of room in a small space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on February 24, 2021
Posted by: Tanya
from New York
[This review was collected as part of a promotion.] Absolutely love this refrigerator. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits perfectly and was easy to install
on March 8, 2021
Posted by: R Scott
[This review was collected as part of a promotion.] It has served our purpose and we like it. Things stay very cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com