Customer reviews from whirlpool.com
Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
3.4
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
28
4 Stars
13
3 Stars
8
2 Stars
4
1 Star
17
62%of customers recommend this product.
(
40 out of
64)
Customer Reviews for Whirlpool - 12.7 Cu. Ft. Garage Ready Bottom-Freezer Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
1
New refrigerator ice maker leaks missingparts
on March 24, 2023
Posted by: RogerA
from Daytona beach fl
[This review was collected as part of a promotion.] Bought march march 17 2023 leaking from ice maker missing final parts in assembly . Repair people can’t find the parts. From Whirlpool
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 27, 2023
Thank you for sharing your insights with us, RogerA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 288034.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sorry - but must say do not buy this refrigerator
on August 6, 2024
Posted by: Lulu
from Boston, MA
Manufacturing and design leave much to be desired. Sure, it looks great and is easy to use, clean etc. but I am now on my third machine and 5th service call in just three years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 574936.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Clean but Noisy
on August 9, 2024
Posted by: Sonny
[This review was collected as part of a promotion.] I enjoy the clean look of the refrigerator but it is very noisy-sounds like grinding on regular intervals.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible fridge.
on August 10, 2024
Posted by: Huck
from Mara, bc
Horrible. Compressor quit working after a few months of use. It's sealed and I can't get anyone to repair it. Do not buy this fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 12, 2024
Hello Huck! Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Case #576512, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fridge for small spaces
on June 3, 2025
Posted by: Nice but Pricey
[This review was collected as part of a promotion.] It's a decent fridge, but I paid more than a full sized one for a tiny fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
good size for our needs
on July 8, 2020
Posted by: bsm3
from milford, pa
[This review was collected as part of a promotion.] We have only had the unit for less than a week but so far, so good. It fits perfectly in our master suite situation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
3rd time is the charm
on October 12, 2020
Posted by: Adrian
from Toronto
[This review was collected as part of a promotion.] After 2 fridges that were delivered and didnt work the 3rd one did. Have issues with the door seal but that will be covered under warranty. Other then all the issues I have had the fridge is great.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
My biggest regret of 2020
on July 7, 2021
Posted by: Peri
from Boston
I was so excited when I sae this sleek modern system at HomeDepot with the right dimensions for my old cottage home with very narrow entry ways.
The unit was manufactured January 2020. I purchased in June 2020
Delivered in July 2020
Freezing and electronic issues started in October 2020. They refused to just accept that repair was not the right course. This after 4 tech visits to the home, the last guy left exposed wires. Parts ordered the wrong door. Ive beem waiting 2 months for 5 parts. I was told just last week from the repair or parts division that remaining unshipped parts are not available and now, FINALLY, I will get a new unit versus futile attempts to repair.
I do not trust Whirlpool's manufacturing. I hate that I cant just get my money back to purchase another brand. I need a narrow fridge. This is practically their only unit that fits through my Narrow doorways.
What are my options if I am done with this company after this experience????
The unit was manufactured January 2020. I purchased in June 2020
Delivered in July 2020
Freezing and electronic issues started in October 2020. They refused to just accept that repair was not the right course. This after 4 tech visits to the home, the last guy left exposed wires. Parts ordered the wrong door. Ive beem waiting 2 months for 5 parts. I was told just last week from the repair or parts division that remaining unshipped parts are not available and now, FINALLY, I will get a new unit versus futile attempts to repair.
I do not trust Whirlpool's manufacturing. I hate that I cant just get my money back to purchase another brand. I need a narrow fridge. This is practically their only unit that fits through my Narrow doorways.
What are my options if I am done with this company after this experience????
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 20, 2021
Hey Peri, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com