Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black
Average customer rating
4.5
(1,768 Reviews)
Rating breakdown 1,768 reviews
5 Stars
1,183
4 Stars
393
3 Stars
101
2 Stars
40
1 Star
51
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black
Customer Rating
5
Wonderful Oven
on August 31, 2023
Posted by: garr127
[This review was collected as part of a promotion.] I love that this oven does not have a traditional heating element; our last one broke and nearly caused an electrical fire. Upgrade to this one, and protect your family!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Stove
on September 3, 2023
Posted by: Hector Jordan
[This review was collected as part of a promotion.] Beste of the best merchandise!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2023
Posted by: Debs00
[This review was collected as part of a promotion.] Love it! Boils super fast cooks evenly. Looks great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great oven
on September 25, 2023
Posted by: John410x
[This review was collected as part of a promotion.] This appliance is above the rest.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 1, 2023
Posted by: Barb7640
[This review was collected as part of a promotion.] I’m enjoying my stove, love that it is flat. Although it is hard to keep clean. Also wish I could use my cast iron pans on it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Discontinued Date
on October 22, 2024
Posted by: bobb1
I love this product I was wondering when it was discontinued because I was trying to buy one just like it for my sister as a gift :(
Written by a customer while visiting frigidaire.com
Customer Rating
5
No Hocus-Pocus Operation and Pleasantly Appeasing!
on December 31, 2024
Posted by: Phranque Z
[This review was collected as part of a promotion.] I love this range because of the mix of old-school and modern technology controls. I don't like the soft-touch control for the burners and prefer the knobs for my precise setting. The multiple size cook elements (some single and some dual) give you a wider variety to match the pan/pot your using for energy conservation. I love the 12" diameter, 3000 watt element that heats the entire surface of my largest pot very quickly!! The control panel is very elementary to understand without the use of the appliance manual. As for the oven, I checked the calibration of the temperature control at 350 and 425 degrees and found it to be spot on accurate. Attaching the power cord was a snap and there's also a diagram sticker on the back to aid the folks who are a little unsure of how to do it. The whole appliance slid into the 30" pocket with no issues. I'm very pleased with my purchase and love how it makes the kitchen look, like a professional is seriously at work!! I will be replacing all my GE appliances with the name Frigidaire, the company that's been around forever! Thank You Frigidaire for lighting up my kitchen!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
DANGEROUS Oven and Frigidaire does NOT care!
on April 30, 2025
Posted by: Dawnmarieirvine
[This review was collected as part of a promotion.] I purchased this stove only 3 years ago and I really liked it until over Easter weekend it spontaneously started on fire under the glass cooktop. I did not even have any of the burners on! It suddenly sparked on top on the glass, then the smell of wires burning came and the fire could be seen under the glass. Thank goodness it eventually burned out on its own because the fire was in an area (under the glass) unreachable unless you unscrew it. I phoned Frigidaire customer service three times, spoke to 3 different people, and was rudely told each time that replacing it or fixing it was completely my responsibility. This oven is DANGEROUS and should be recalled! The customer service agents don't have the same opinion. Just to have a service repair agent come to my house is $100, money I do not have. When you purchase an appliance, you expect it to last many many years. If this same thing happens to another customer (which is highly likely) and that customer walks away their lives and their homes are in horrible danger. It was just luck that I was cooking Easter dinner and didn't walk away. I sincerely hope that those who are considering buying this Frigidaire oven reconsider your choice and choose a different brand completely. The fact that Frigidaire is not concerned enough to recall this model is reason enough to never purchase Frigidaire or Electrolux ever again. Customer's wellbeing should be the number one concern, far above profit. It's definitely highly likely that this same scenario will play out in another customer's home and I just pray that that family gets out with their lives.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 5, 2025
Hello Dawnmarieirvine! Thank you for reaching out and sharing your experience. We're very sorry to hear about the incident with your range — your safety is extremely important to us, and we understand how concerning this situation must have been. While we regret the frustration you encountered, we can only recommend working with one of our authorized service providers to assess and address the issue. For further assistance, you can reach out to us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. – Reed
Written by a customer while visiting frigidaire.com