Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black
Average customer rating
4.5
(1,768 Reviews)
Rating breakdown 1,768 reviews
5 Stars
1,183
4 Stars
393
3 Stars
101
2 Stars
40
1 Star
51
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black
Customer Rating
5
Great purchase
on May 13, 2020
Posted by: rayvanzant
[This review was collected as part of a promotion.] Having had our old range of 26 years pretty much die on us,I wanted a more modern one. This one stuck out from the other ones we were looking at.
Written by a customer while visiting frigidaire.com
Customer Rating
2
OVEN SMELL
on June 25, 2020
Posted by: paule1955
I NOT VERY HAPPY AT ALL, THE SMELL IS STILL THERE WHEN i COOK IN THE OVEN., THE TOP LEAVE A STAIN AFTER I CLEAN, NOT HAPPY ATALL..
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 6, 2020
Hello, Paule1955!
We are not pleased to hear you are not satisfied with the range. We will be happy to document your feedback for our design and quality teams. Please refer to pages 30-32 in the Use and Care Guide for care and cleaning tips. Also, please look at the cleaning products we have available on the Frigidaire website, that you can purchase to use to help keep the unit clean and shiny. Please reach out to us if you need further assistance.
Bianca
We are not pleased to hear you are not satisfied with the range. We will be happy to document your feedback for our design and quality teams. Please refer to pages 30-32 in the Use and Care Guide for care and cleaning tips. Also, please look at the cleaning products we have available on the Frigidaire website, that you can purchase to use to help keep the unit clean and shiny. Please reach out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisey/loud oven!
on September 20, 2020
Posted by: Mick5
[This review was collected as part of a promotion.] Attractive appliance, heats up quickly, controls don't appear to regulate cooking temperature well. Set it to low, food boils. Oven appears to create a fan sound when in use. In all my years of cooking never experienced that.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 20, 2020
Hello Mick5.
We appreciate you taking a moment to share your performance and design feedback with us. The fan you are hearing is the cooling fan which will run during and after a cooking cycle has completed. This ensures the internal components do not become overheated which could cause damage.
If you find that the Low setting if boiling food, it could be because your cookware is light weight or warped. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy and medium-weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
If you would like to speak about these matters with us directly, please give our customer service team a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) or via Live Chat at Frigidaire.com.
Kindly, Anna
We appreciate you taking a moment to share your performance and design feedback with us. The fan you are hearing is the cooling fan which will run during and after a cooking cycle has completed. This ensures the internal components do not become overheated which could cause damage.
If you find that the Low setting if boiling food, it could be because your cookware is light weight or warped. Use only flat, evenly balanced, medium or heavyweight cookware. Flat pans heat better than warped pans. Cookware materials and weight of the material affect heating. Heavy and medium-weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
If you would like to speak about these matters with us directly, please give our customer service team a call at 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) or via Live Chat at Frigidaire.com.
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on November 18, 2020
Posted by: Cottage Grove
[This review was collected as part of a promotion.] Love the water and ice dispenser. There is a lot of room in the fridge and freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Need time to figure out adjustments
on January 2, 2021
Posted by: Anna Demo
[This review was collected as part of a promotion.] The burners are hotter than my previous stove and so things cook more quickly. The oven is colder than my previous stove so it takes longer to bake. I need more time to figure out the time and temperature adjustments needed to achieve my desired results. I'm sure I will get that done soon and it will be fine. And the warming pad is of no use to me and I wouldn't have gotten one except the only model stove that was available when I needed to buy had one, so I was stuck with it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed After Our Last Frigidaire Range Which Was Great
on May 22, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] Control panel went out after 2 weeks and had to be replaced. Oven cooks unevenly and makes a buzzing sound for 30 minutes after use. Really disappointed after loving the previous Frigidaire range we had.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, May 25, 2021
Thank you for sharing your recent experience with your range, Gene Wang. That’s generally not the norm, and it’s definitely not what we want for you! We’re always glad to be given the opportunity to make this right with the repairs. If this does not resolve your issues, we’re here to help! Feel free to chat with us here or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
New kitchen New Range
on June 20, 2021
Posted by: Dizzy86
[This review was collected as part of a promotion.] I always wanted a free standing range and when we remodeled our kitchen I was able to get my dream range. It’s a real eye at her. Everyone thinks it’s beautiful and so do I!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range
on July 18, 2021
Posted by: Hiker48
[This review was collected as part of a promotion.] I love this range. I have been wanting a stainless steel range with controls in the front because it shows more of my backsplash. I love the quick boil feature, I don’t have to wait forever for the water to start boiling! So glad I made this purchase!
Written by a customer while visiting frigidaire.com