Customer reviews from frigidaire.com
Frigidaire - 5.0 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black
Average customer rating
4.5
(1,768 Reviews)
Rating breakdown 1,768 reviews
5 Stars
1,183
4 Stars
393
3 Stars
101
2 Stars
40
1 Star
51
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Frigidaire - 5.0 Cu. Ft. Freestanding Electric Range with Self-Cleaning - Black
Customer Rating
4
Range Review
on March 1, 2022
Posted by: RELPAL
[This review was collected as part of a promotion.] To date we have been very satisfied with this appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Overall Okay
on March 1, 2022
Posted by: Ace1402
[This review was collected as part of a promotion.] It's an okay range as far as cooking goes. It is however the nosiest range I have ever owned, makes like a humming sound when the oven is on. I read this in other reviews, but honestly this is about the cheapest one on the market, so you get what you pay for. I feel overall like the construction is a little cheap. But overall works fine, I have had it for 6 months so far.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, March 2, 2022
Hi, Ace1402. We always like to know how our appliances are performing. It’s perfectly normal to hear your oven’s fan while using the oven. The fan is for cooling the inner components of your oven during/after cooking. Also, ensure your range is leveled by adjusting the leveling legs. An unleveled surface may cause your appliance to make louder sounds than normal. For more info about the sounds your range may produce, please watch this short video (https://www.frigidaire.com/Owner-Center/How-to-Videos/Cooking/Electric-Range-Sounds-And-Lights/). Should you need help, please join us via Live Chat. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stove
on March 2, 2022
Posted by: Flew
[This review was collected as part of a promotion.] Glass top is new to me, and have to get use to using anew way of cooking.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Rattling Range
on March 2, 2022
Posted by: Anna Jaje
[This review was collected as part of a promotion.] Every time we use the oven, the fan rattles.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, March 3, 2022
Hello Anna Jaje! Thank you for your review! We are sorry to hear about this noise issue with your new range, but we would like to get this resolved as quickly as possible. At your earliest convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Couldn’t be more disappointed
on March 2, 2022
Posted by: disappointedwithstove
[This review was collected as part of a promotion.] The cook top scratch’s very easy and is difficult to clean! I clean it every time I use it with cook top cleaner and it looks terrible! My last cook top was over 20 year's old a looked better than this one does after less than a year.
The fan is also very loud
Worst appliance purchase I've ever made
The fan is also very loud
Worst appliance purchase I've ever made
Response from frigidaire.comBy Kailey, Online Outreach Specialist, March 3, 2022
We appreciate you reaching out about the cooktop on your range scratching up. We are sorry to hear you're having this experience as customer satisfaction is a big deal to us.
Aside from the suggested cleaner, sliding aluminum, cast iron, or copper-bottomed pans on the cooktop can cause metal markings on the cooktop surface. These marks should be removed immediately after the cooktop has cooled using cooktop cleaning cream. Metal marks can become permanent if not removed before future use.
Additional information can be found by clicking the following link. Care and cleaning tips are found starting on page 30 of the owner's manual. A13080601-en.book (electroluxmedia.com)
We are available for additional assistance M-F 8:30 am- 8:00 pm EST by giving us a call at 1-800-374-4432 or by sending us a chat! - Kailey
Aside from the suggested cleaner, sliding aluminum, cast iron, or copper-bottomed pans on the cooktop can cause metal markings on the cooktop surface. These marks should be removed immediately after the cooktop has cooled using cooktop cleaning cream. Metal marks can become permanent if not removed before future use.
Additional information can be found by clicking the following link. Care and cleaning tips are found starting on page 30 of the owner's manual. A13080601-en.book (electroluxmedia.com)
We are available for additional assistance M-F 8:30 am- 8:00 pm EST by giving us a call at 1-800-374-4432 or by sending us a chat! - Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2022
Posted by: DRM01
[This review was collected as part of a promotion.] I have been very pleased with this Frigidaire Electric stove
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice electric range and oven
on March 4, 2022
Posted by: JRP86
[This review was collected as part of a promotion.] Good looking and nice features make this electric range a good value. Installation was simple. Easy to slide in and level with counter.
Written by a customer while visiting frigidaire.com
Customer Rating
5
electric range
on March 7, 2022
Posted by: jason82
[This review was collected as part of a promotion.] working great
Response from frigidaire.comBy Kiara, Online Outreach Specialist, March 9, 2022
Hello Jason82! Thank you for your review! We are pleased to hear that your range is working great! Welcome to the Frigidaire family and please know, we are here if you need any assistance. Please chat with us at Frigidaire.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com