Customer reviews from frigidaire.com
Frigidaire - Gallery 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning - Smudge-Proof Stainless Steel
Average customer rating
4.7
(982 Reviews)
Rating breakdown 982 reviews
5 Stars
785
4 Stars
155
3 Stars
22
2 Stars
10
1 Star
10
Customer Reviews for Frigidaire - Gallery 5.0 Cu. Ft. Freestanding Gas Convection Range with Self-Cleaning - Smudge-Proof Stainless Steel
Customer Rating
5
Love my new stove!!
on November 18, 2022
Posted by: Janet 333
[This review was collected as part of a promotion.] I chose this appliance because it had all of the special features I was looking for. It’s very attractive and also cooks very efficiently and clean ups are a breeze. I like the sealed top in case of spills and the steam clean oven feature makes oven spills easy as well. Great all around!! 👍
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gas leak first time using it
on November 29, 2022
Posted by: Bubbasdad23
1st time using the oven on thanksgiving and 45 minutes in and our carbon monoxide detectors shot off. Called 911 and they had to air the house for 2 hours.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, December 1, 2022
Hello Bubbasdad23! We regret to hear about your experience with your range. We understand your concerns and will do our best to help with a speedy resolution. We see you have been in touch with us regarding your concerns with this issue and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good stove so far
on February 25, 2023
Posted by: Caeli
[This review was collected as part of a promotion.] I’m enjoying the stove and especially like the fifth burner in the middle. Perfect for my small home.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Oven light doesn't work
on April 11, 2023
Posted by: Rinnie
It is a brand new from the builder, I just used one time last week but found the oven light didn't work. On the website I can not find any persons to talk and nobody tell me how to find the warranty company
Response from frigidaire.comBy Jessica, Online Outreached Specialist, April 12, 2023
Oh no! We deeply apologize for your recent experience with the Gas Range. We would be happy to see how we may be able to assist with this concern. Please contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire Gas Range
on November 19, 2023
Posted by: Lcurry4
[This review was collected as part of a promotion.] I just bought a new home. I was delighted to find that the builder uses gas ranges in their homes, which isn't real common in the Phoenix area. I love my new range. It works beautiully.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but not “GRATE”
on December 25, 2021
Posted by: Smarty Marty
[This review was collected as part of a promotion.] Almost everything as advertised except the grates don’t accommodate small pots like our Italian coffee maker and a number of other small pot we use on the simmer burner
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on October 29, 2020
Posted by: Camp74
[This review was collected as part of a promotion.] Brand new, never been used. Oven doesn’t fully Preheat to the temperature. I wanted to exchange it for a another one but where I bought it said I needed to go through the manufacture. The manufacturer sent a repair guy out and I still have the issue. Super frustrating!
Response from frigidaire.comBy Hailea, Online Outreach Specialist, November 2, 2020
Hello, Camp74. We’re so sorry to hear that your oven its reaching the set temperature! This is certainly not the expected performance or the experience we’d want you to have. We’re always glad to be given the chance to make this right with the repairs under the repair warranty provided on the appliance in these unusual situations. If the scheduled service didn’t resolve your concern, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
3
MIDDLE BURNER?
on October 21, 2021
Posted by: Dianna M
After four years w/o use of a stove, my bldg mgt installed this unit today.
The Instruction Book for the Frigidaire Gallery model contains no schematic of the stove & it's parts. It's so generic.
Just what is the middle-burner for?
It seems so pointless. Can a griddle be purchased for it?
The Instruction Book for the Frigidaire Gallery model contains no schematic of the stove & it's parts. It's so generic.
Just what is the middle-burner for?
It seems so pointless. Can a griddle be purchased for it?
Written by a customer while visiting frigidaire.com