Customer reviews from frigidaire.com
Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Stainless Steel
Average customer rating
4.6
(1,870 Reviews)
Rating breakdown 1,870 reviews
5 Stars
1,294
4 Stars
422
3 Stars
82
2 Stars
36
1 Star
36
91%of customers recommend this product.
(
506 out of
556)
Customer Reviews for Frigidaire - Gallery 5.4 Cu. Ft. Freestanding Electric Convection Range with Self-Cleaning - Stainless Steel
Customer Rating
5
A great product
on February 1, 2021
Posted by: Chris5649
[This review was collected as part of a promotion.] Can't say enough about our new range. Buying has been on our radar for awhile. Glad we found this one. Ease of use, east to clean, and just looks fantastic. Price was also terrific with small rebate. Bought a Frigidaire hood to compliment purchase. Couldnt be happier.
Written by a customer while visiting frigidaire.com
Customer Rating
3
About what I expected.
on February 27, 2021
Posted by: jdaddy
[This review was collected as part of a promotion.] Ceramic stove top is difficult to clean up. Soap and water doesn't do the trick.
Have to use special cleaner and pad to remove all spots and marks. I was hoping this wouldn't be the case. I'm sure this is an issue with any brand. Much prefer the old fashioned enamel metal for ease of cleaning. Stove itself works great.
tops for easy cleaning. Stove itself works just fine.
Have to use special cleaner and pad to remove all spots and marks. I was hoping this wouldn't be the case. I'm sure this is an issue with any brand. Much prefer the old fashioned enamel metal for ease of cleaning. Stove itself works great.
tops for easy cleaning. Stove itself works just fine.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, March 10, 2021
Hi Jdaddy.
We appreciate you taking a moment to share your experience with us and apologize for any trouble the cleaning of the cooktop has created for you. We should advise that consistent and proper cleaning is essential to maintaining your ceramic glass cooktop. For heavier cleaning, apply a few drops of cooktop cleaning cream directly to the soiled area. Rub the soiled area using a non-abrasive cleaning tool, applying pressure as needed. If soils remain, carefully scrape the area with a metal razor blade scraper held at a 30-degree angle to the surface. Finish cleaning with cooktop cleaning cream.
Our team would be happy to review these concerns with you further if needed. If interested, please contact our customer service via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We appreciate you taking a moment to share your experience with us and apologize for any trouble the cleaning of the cooktop has created for you. We should advise that consistent and proper cleaning is essential to maintaining your ceramic glass cooktop. For heavier cleaning, apply a few drops of cooktop cleaning cream directly to the soiled area. Rub the soiled area using a non-abrasive cleaning tool, applying pressure as needed. If soils remain, carefully scrape the area with a metal razor blade scraper held at a 30-degree angle to the surface. Finish cleaning with cooktop cleaning cream.
Our team would be happy to review these concerns with you further if needed. If interested, please contact our customer service via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek modern look
on March 8, 2021
Posted by: Muggysea0
[This review was collected as part of a promotion.] I had not purchased a stove and oven in many years. I love it. Easy cleanup. I know I made the best choice.
Written by a customer while visiting frigidaire.com
Customer Rating
3
I like it
on March 25, 2021
Posted by: Kaby
[This review was collected as part of a promotion.] This appliance came as a part of the package for my new home, not what I would’ve chosen for myself but it’s sleek and love the oven portion, still getting use to the stovetop as I was using gas.
Response from frigidaire.comBy Online Outreach Specialist, March 31, 2021
Thank you for taking the time to share your experience with us, Kaby! Although the range is not one that you would've chosen, we're happy to hear that you're liking all the features that the range has to offer. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our range!
on March 29, 2021
Posted by: KKMN
[This review was collected as part of a promotion.] So happy to have a fully functioning range. I am really enjoying the larger burner feature. The glass cooktop has been easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Tons of storage!
on March 30, 2021
Posted by: Tons of Room
[This review was collected as part of a promotion.] WOW! I thought it wouldn't have the room, my old fridge had, pleasantly surprised! I love all the features, door chimes when left open. Lots of storage for ice! I would have given it a 5 star, but runs a little loud. I wouldn't have expected that out of a new fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good electric range without too many bells and whistles
on April 3, 2021
Posted by: Drew_1981
[This review was collected as part of a promotion.] I purchased this model about a month ago after my previous range bit the dust. Although this model wasn’t my 1st choice, it met all of my basic requirements (no “smart” features, has a convection option, has a storage drawer below the oven) and was one of the few models in stock that could be delivered quickly.
After a few weeks of use, i really like the electric stove top. The burner configuration works for what I need it to, and all burners are powerful enough to sear/boil in a reasonable timeframe. The power boil burner can gret a large pot of water to a boil quicker than my old unit could, so that is a plus.
I only have two “cons” about this unit:
1: compared to my old unit, the oven takes significantly longer to preheat. It takes about 13-15 minutes to get to 350 (where as my old unit was only about 8-10 min). Food comes out great, but it is a bit annoying when I’m trying cook something quickly.
2: the storage drawer is smaller than what I would like. It is not wide enough to store two 12 inch pans side by side. This is smaller than my old unit, but seems comparable to the other new units I looked at.
1: compared to my old unit, the oven takes significantly longer to preheat. It takes about 13-15 minutes to get to 350 (where as my old unit was only about 8-10 min). Food comes out great, but it is a bit annoying when I’m trying cook something quickly.
2: the storage drawer is smaller than what I would like. It is not wide enough to store two 12 inch pans side by side. This is smaller than my old unit, but seems comparable to the other new units I looked at.
Written by a customer while visiting frigidaire.com
Customer Rating
1
works ok
on April 29, 2021
Posted by: kaptainkkirk
[This review was collected as part of a promotion.] This is my first experience with a Frigidaire product. Over all it preforms as it should. Jury is still out on the fast burner....it doesn't seem to cook evenly. The cook top has been a nightmare. Every single time I use it I have to clean it with the special cook top cleaner. I have always wiped everything down after using it, but this looks like I had the stove for years after I cook on it if it is not cleaned with the cleaner. This is my 4th stove with a smooth cooktop like this. I have never had one perform like this. It makes me not want to cook.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 6, 2021
Hello, Kaptainkkirk! Thank you for your review. We are pleased to hear that your appliance is working okay. Consistent and proper cleaning is essential to maintaining your ceramic glass cooktop. Apply a few drops of cooktop cleaning cream directly to the cooktop. Use a clean paper towel to clean the entire cooktop surface. We hope this helps. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com