Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
178
4 Stars
66
3 Stars
32
2 Stars
22
1 Star
56
69%of customers recommend this product.
(
205 out of
296)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
4
Weak compaction
on March 23, 2025
Posted by: melocoton
from Chula Vista, CA
Mu previous garbage compactor lasted for 35 years, motor finally gave in. This new compactor does not have the compaction compression as my previous one. Very inefficient. Disappointed with purchase.
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Design Flaw in the Toe Pedal
on March 27, 2025
Posted by: 247DesertDweller
This compactor couldn't even live up to the abuse of a 7 year old child. The footboard/Toe Pedal will break because of poor Pivot Hole Design. Many customers have complained about this issue with this model.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 1, 2025
We are sorry to see that the footboard has broke. We'd like to help out with this. We recommend getting one of our approved technicians out for diagnostics and repair. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Only opens an inch automatically.
on April 9, 2025
Posted by: Grammagrams
I like the compactor but it only opens about an inch when you step on the bar. I haven’t manually pull the compactor open. I have had several compactors over the years and this vice only one I’ve ever owned that didn’t open further automatically.
Response from geappliances.comBy Tierra, GE_Appliances, April 10, 2025
We'd like to assist you with your compactor. The drawer is designed to open about 7” with a firm push of the foot pedal. There is a spring in the back to assist with the opening. Once you open the drawer with the foot pedal, you will need to pull on the drawer by hand to get to the full open position.
Your comment regarding the compactor is important to us. We will be sure to pass this information along to our product design team for review.
Your comment regarding the compactor is important to us. We will be sure to pass this information along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Opens about an inch
on April 9, 2025
Posted by: Grammagrams
Only opens far enough for you to manually open the rest of the way.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, April 11, 2025
We'd like to assist you with your compactor. The drawer is designed to open about 7” with a firm push of the foot pedal. There is a spring in the back to assist with the opening. Once you open the drawer with the foot pedal, you do need to pull on the drawer by hand to get to the full open position.
Written by a customer while visiting geappliances.com
Customer Rating
4
Compactor
on April 14, 2025
Posted by: michrich
This compactor is quiet and works well. I would recommend purchasing it.
Written by a customer while visiting geappliances.com
Customer Rating
1
stopped working after 2 years
on May 3, 2025
Posted by: cafe compactor
from TN
This compactor was installed 2 1/2 years ago and has stopped working. Had a certified GE repair out that said they didn't know what was wrong and they couldn't order parts or fix it. I will be contacting GE to see if they can help me with this!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, May 6, 2025
We'd like to help out with your compactor not operating. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Unhappy that the product does not have a handle
on May 15, 2025
Posted by: carolynjaret
from Tucson, AZ
I do not like the fact that the trash compactor does not come with a handle to open and close the compartment. Unfortunately, the ones that did come with that were quite a bit more expensive.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Trash Compactor is TRASH!
on May 22, 2025
Posted by: Jacob72
from Puerto Rico
I purchased this unit over 1 year ago, so it is out of warranty. Even though it wasn't installed until 11 months ago. Regardless, you don't expect an appliance to malfunction in this short of a window. When you run a compact, it compacts, but will not stop.
And I had these shipped to puerto rico with many other appliances I purchased for a remodel. Now that I need service, I find out they don't service trash compactors in Puerto Rico!!! Wish I had known that before buying it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 23, 2025
We are extremely sorry to hear of your experience with this trash compactor.
If an appliance made for use in the U.S. is taken to another country, it can void the warranty. While we do recommend service for this unit, we do not service appliances outside of the US.
If an appliance made for use in the U.S. is taken to another country, it can void the warranty. While we do recommend service for this unit, we do not service appliances outside of the US.
Written by a customer while visiting geappliances.com