Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
178
4 Stars
64
3 Stars
32
2 Stars
21
1 Star
54
70%of customers recommend this product.
(
204 out of
292)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
3
foot pedal is easy to use making the door relative
on September 12, 2023
Posted by: mamygreat
Love how it compresses the trash!! opens and closes easily!
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 13, 2023
Hi,
Thanks for leaving a review! We're thrilled to hear the operation of this compactor could meet your expectations. If you have any questions or need assistance, we're here to help. It's a pleasure having you in the GE Appliances family and we appreciate you sharing this review.
-Sylvia@GEA
Thanks for leaving a review! We're thrilled to hear the operation of this compactor could meet your expectations. If you have any questions or need assistance, we're here to help. It's a pleasure having you in the GE Appliances family and we appreciate you sharing this review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice product
on September 19, 2023
Posted by: Raywood
Great, just what I expected and very easy to install.
Written by a customer while visiting geappliances.com
Customer Rating
1
Motor bad after 6 months
on September 20, 2023
Posted by: Eric98
Quit working in less than 6 months. Serviceman came out and said the motor is bad and it will be another month before they can get the parts and have it repaire.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, September 20, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're incredibly sorry to hear about the motor going out. That is not something we expect.
We are glad you we're able to connect and get service scheduled out. We're confident that once the part arrives and everything gets repaired, you will be able to enjoy using your compactor again. Again, we apologize about the delay.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are glad you we're able to connect and get service scheduled out. We're confident that once the part arrives and everything gets repaired, you will be able to enjoy using your compactor again. Again, we apologize about the delay.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
This new one seems to be doing fine.
on September 20, 2023
Posted by: No2023
We do not like the foot pedal as it can get bumped which starts the plunger and if the door is slightly open it jams. This is our second compactor in two years due to this issue.
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 21, 2023
Hello,
We’re really sorry to know that you are less than satisfied with the design of the appliance.
If you are having any issues with the trash compactor we suggest referring to the troubleshooting steps at this link below:
https://www.geappliances.com/ge/service-and-support/compactors-disposers.htm
We hope this helps! Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
We’re really sorry to know that you are less than satisfied with the design of the appliance.
If you are having any issues with the trash compactor we suggest referring to the troubleshooting steps at this link below:
https://www.geappliances.com/ge/service-and-support/compactors-disposers.htm
We hope this helps! Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Missing a valuable feature.
on September 26, 2023
Posted by: Rose 234
I will really miss the loss of the feature that allows the ram to remain down which significantly increases the time between bag replacements. A switch beside the on/off to enable this function would be a good add. The ram would retract when the open pedal is depressed.
Written by a customer while visiting geappliances.com
Customer Rating
2
Wish controls were on the outside
on September 30, 2023
Posted by: JeffWv
from West Virginia
Wish controls were on the outside so I could stop it in the crush position to help compact more
Features
2
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, October 2, 2023
Good afternoon,
Thank you for taking the time to provide a review on your new GE Appliances universal built-in compactor. We are sorry to hear that you would prefer the controls on the outside of the compactor. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances universal built-in compactor. We are sorry to hear that you would prefer the controls on the outside of the compactor. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Time will tell…
on October 4, 2023
Posted by: Tom from Portland
from Portland, Oregon
Wish I could have found a replacement stainless fronted product with a handle for closing so there wouldn’t be a major problem with fingerprints, but, unfortunately not!
I’m also concerned with how much effort is required to open and close the compactor drawer. My previous compactor did so easily.
Since it took over 4 months to get installed, I decided to hope the drawer issue will ‘resolve with time’. We’ll see!
I’m also concerned with how much effort is required to open and close the compactor drawer. My previous compactor did so easily.
Since it took over 4 months to get installed, I decided to hope the drawer issue will ‘resolve with time’. We’ll see!
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, Jonathon@GEAppliances, October 5, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are sorry about this compactor not exceeding your expectations. That is not the goal we are aiming for.
We're going to make sure we note down this feedback and share it with our design team. This way they can review and keep things in mind for our models going forward. Also, we did want to say that we're confident this compactor will last you many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're going to make sure we note down this feedback and share it with our design team. This way they can review and keep things in mind for our models going forward. Also, we did want to say that we're confident this compactor will last you many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
great look but odd with no external handle
on October 10, 2023
Posted by: GE long timer
from IN
I replaced a former GE trash compactor that had a very long life and great performance. I expect the same with this new one. However, I am in disbelief that there is no external handle. Yes, it looks nice but all my other GE appliances have handles so introduces a mismatch. Practically, it is awkward to use as you step on the floor plate to nudge the door open but then you have put your hand in the opening and pull the slide out. Then you push in on the outside front panel and your fingers mark up the front.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Adrian@GEAppliances, October 10, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that your new compactor has not lived up to your expectations due to the appliance not having a handle. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We will however be sending this feedback to our product design teams so they can make the necessary changes to this model.
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your compactor for many years to come! - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your compactor for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com