Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(372 Reviews)
Rating breakdown 372 reviews
5 Stars
188
4 Stars
71
3 Stars
32
2 Stars
24
1 Star
57
70%of customers recommend this product.
(
213 out of
306)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
2
Trash compactor
on August 8, 2023
Posted by: OggieDog
from Vashon, Washington
I would recommend buying one with a handle. It have already broke. Not working to crush the garbage after on using it for 1 month.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 9, 2023
Hello there! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that your trash compactor is no longer operating as designed. This is not the consumer experience that we strive for, and we encourage you to schedule an in-warranty service appointment with one of our certified technicians to get this issue fixed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get this issue properly diagnosed and resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get this issue properly diagnosed and resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware!!
on August 20, 2023
Posted by: Shandy26
from Oregon
Save your money unless you want to buy another one in a year. Metal bracket that holds the toe kick broke after a little over 1 year, conveniently just after the warranty expired. It is clearly a manufacturing defect. Now I have an expensive useless trash can.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 21, 2023
Hello,
We are so sorry to hear that you are having issues with your compactor so soon in its lifespan, and we definitely understand your concerns.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEA
We are so sorry to hear that you are having issues with your compactor so soon in its lifespan, and we definitely understand your concerns.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Want compact!!
on August 30, 2023
Posted by: Prissy6
from Chatsworth Ga
We have only had this compactor installed 2 1/2 months and is already torn up. It will not compact. They told us we would have to bring it in but we are in our late 70’s and can’t get it in the truck. So what do we do????
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 30, 2023
Hello,
Thank you so much for taking the time to post this review. We're so very sorry to hear that your new compactor isn't operating properly. We can certainly understand how disruptive something like this can be for you. Please refer to page 10 of the owner's manual for some troubleshooting tips. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--UIlz56nx--/369cc652e31db30b1a7057fae0d811e6c7d7a33c.pdf?_ga=2.197890599.943942771.1693401446-595418822.1684865737
If none of suggestions above seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Have a great day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry to hear that your new compactor isn't operating properly. We can certainly understand how disruptive something like this can be for you. Please refer to page 10 of the owner's manual for some troubleshooting tips. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--UIlz56nx--/369cc652e31db30b1a7057fae0d811e6c7d7a33c.pdf?_ga=2.197890599.943942771.1693401446-595418822.1684865737
If none of suggestions above seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice but needs a change to the front
on September 10, 2023
Posted by: GB Buyer
from Granite Bay, CA
Works well but needs some type of panel on the front that doesn’t show fingerprints. I’m he completely plain front just doesn’t look that nice. Design that panel so it can be used or not at the buyer’s discretion.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
foot pedal is easy to use making the door relative
on September 12, 2023
Posted by: mamygreat
Love how it compresses the trash!! opens and closes easily!
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 13, 2023
Hi,
Thanks for leaving a review! We're thrilled to hear the operation of this compactor could meet your expectations. If you have any questions or need assistance, we're here to help. It's a pleasure having you in the GE Appliances family and we appreciate you sharing this review.
-Sylvia@GEA
Thanks for leaving a review! We're thrilled to hear the operation of this compactor could meet your expectations. If you have any questions or need assistance, we're here to help. It's a pleasure having you in the GE Appliances family and we appreciate you sharing this review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice product
on September 19, 2023
Posted by: Raywood
Great, just what I expected and very easy to install.
Written by a customer while visiting geappliances.com
Customer Rating
1
Motor bad after 6 months
on September 20, 2023
Posted by: Eric98
Quit working in less than 6 months. Serviceman came out and said the motor is bad and it will be another month before they can get the parts and have it repaire.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, September 20, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're incredibly sorry to hear about the motor going out. That is not something we expect.
We are glad you we're able to connect and get service scheduled out. We're confident that once the part arrives and everything gets repaired, you will be able to enjoy using your compactor again. Again, we apologize about the delay.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are glad you we're able to connect and get service scheduled out. We're confident that once the part arrives and everything gets repaired, you will be able to enjoy using your compactor again. Again, we apologize about the delay.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
This new one seems to be doing fine.
on September 20, 2023
Posted by: No2023
We do not like the foot pedal as it can get bumped which starts the plunger and if the door is slightly open it jams. This is our second compactor in two years due to this issue.
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 21, 2023
Hello,
We’re really sorry to know that you are less than satisfied with the design of the appliance.
If you are having any issues with the trash compactor we suggest referring to the troubleshooting steps at this link below:
https://www.geappliances.com/ge/service-and-support/compactors-disposers.htm
We hope this helps! Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
We’re really sorry to know that you are less than satisfied with the design of the appliance.
If you are having any issues with the trash compactor we suggest referring to the troubleshooting steps at this link below:
https://www.geappliances.com/ge/service-and-support/compactors-disposers.htm
We hope this helps! Please let us know if you have any further questions, as we are always here to help!
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com