Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
178
4 Stars
64
3 Stars
32
2 Stars
21
1 Star
54
70%of customers recommend this product.
(
204 out of
292)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
2
Not happy
on July 27, 2023
Posted by: R I c k
I'm not happy with my compactor. Dent in the front. Poor design on the foot pedal. Very weak plastic. No way to lock down the press. Will be returning it !
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 28, 2023
Hello,
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simply beautiful and efficient.
on July 31, 2023
Posted by: HenriS
from Central California.
Easy install and compacts much tighter than our old one.
Beautiful and hands free is a bonus.
Beautiful and hands free is a bonus.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Okay compactor
on August 2, 2023
Posted by: Gary4410
Good compactor just wished it had the solid pack feature.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
our second compactor
on August 7, 2023
Posted by: hoyadad
from Greentown PA
could be a little quieter. would prefer a handle at the top exterior. too many fingerprints from closing.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Trash compactor
on August 8, 2023
Posted by: OggieDog
from Vashon, Washington
I would recommend buying one with a handle. It have already broke. Not working to crush the garbage after on using it for 1 month.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 9, 2023
Hello there! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that your trash compactor is no longer operating as designed. This is not the consumer experience that we strive for, and we encourage you to schedule an in-warranty service appointment with one of our certified technicians to get this issue fixed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get this issue properly diagnosed and resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose GE Appliances for your home, and we are confident that our technicians will get this issue properly diagnosed and resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware!!
on August 20, 2023
Posted by: Shandy26
from Oregon
Save your money unless you want to buy another one in a year. Metal bracket that holds the toe kick broke after a little over 1 year, conveniently just after the warranty expired. It is clearly a manufacturing defect. Now I have an expensive useless trash can.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 21, 2023
Hello,
We are so sorry to hear that you are having issues with your compactor so soon in its lifespan, and we definitely understand your concerns.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEA
We are so sorry to hear that you are having issues with your compactor so soon in its lifespan, and we definitely understand your concerns.
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Want compact!!
on August 30, 2023
Posted by: Prissy6
from Chatsworth Ga
We have only had this compactor installed 2 1/2 months and is already torn up. It will not compact. They told us we would have to bring it in but we are in our late 70’s and can’t get it in the truck. So what do we do????
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 30, 2023
Hello,
Thank you so much for taking the time to post this review. We're so very sorry to hear that your new compactor isn't operating properly. We can certainly understand how disruptive something like this can be for you. Please refer to page 10 of the owner's manual for some troubleshooting tips. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--UIlz56nx--/369cc652e31db30b1a7057fae0d811e6c7d7a33c.pdf?_ga=2.197890599.943942771.1693401446-595418822.1684865737
If none of suggestions above seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Have a great day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry to hear that your new compactor isn't operating properly. We can certainly understand how disruptive something like this can be for you. Please refer to page 10 of the owner's manual for some troubleshooting tips. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--UIlz56nx--/369cc652e31db30b1a7057fae0d811e6c7d7a33c.pdf?_ga=2.197890599.943942771.1693401446-595418822.1684865737
If none of suggestions above seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice but needs a change to the front
on September 10, 2023
Posted by: GB Buyer
from Granite Bay, CA
Works well but needs some type of panel on the front that doesn’t show fingerprints. I’m he completely plain front just doesn’t look that nice. Design that panel so it can be used or not at the buyer’s discretion.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com