Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
178
4 Stars
64
3 Stars
32
2 Stars
21
1 Star
54
70%of customers recommend this product.
(
204 out of
292)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
3
Poor Compacting
on April 19, 2022
Posted by: RichDenali
from Gig Harbor, WA
Our old compactor did a great job (could keep pressure on trash for an extended period), but was loud and groaning. We would have kept the old Kenmore if we had known the poor compacting on the new one. We wasted a thousand dollars.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 22, 2022
Hi there,
Thanks for taking the time to leave a review. Sorry to hear about the poor compaction with your new model. If you're finding that your unit has little or no apparent compaction, this could mean that the drawer is not full enough or that trash is stuck between ram and basket. The solutions then would be as follows:
The drawer must be at least 1/2 full of trash before you will see any amount of compacting. The ram does not travel all the way to the bottom. Trash in the bottom of the drawer will be crushed during later cycles.
And if you're finding that trash is stuck between the ram and basket, this trash would need to be removed.
If these tips don't help, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. Sorry to hear about the poor compaction with your new model. If you're finding that your unit has little or no apparent compaction, this could mean that the drawer is not full enough or that trash is stuck between ram and basket. The solutions then would be as follows:
The drawer must be at least 1/2 full of trash before you will see any amount of compacting. The ram does not travel all the way to the bottom. Trash in the bottom of the drawer will be crushed during later cycles.
And if you're finding that trash is stuck between the ram and basket, this trash would need to be removed.
If these tips don't help, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on April 22, 2022
Posted by: CarolineSS
from Oakhurst
Great features! Great features! Great features! Great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good? Maybe?
on April 29, 2022
Posted by: CJLill
from Waco,TX
It took three months to receive this unit I assume due to COVID issues. Then after it got here I realized that it didn’t have the extra pack feature that my previous one had. This means that I now take out the trash more often. With that feature I only took it out o ce per week.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Does the job
on April 30, 2022
Posted by: ZechnasYnot
from Illinois
Product looks sleek and perform s perfectly.
Very nice product and quality.
Very nice product and quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
great styling
on May 4, 2022
Posted by: barb618
from Orange, California
Have had our trash compactor for about 2 weeks. So far we are very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Compactor
on May 28, 2022
Posted by: Jennababy
from Nh
I have had this compactor for 5 months and the motor broke! Not repairable so waiting to hear from GE about a replacement. Hoping the new one will last longer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2022
Hi there, we're so sorry to hear the motor broke on your 5-month old trash compactor. This would be so aggravating to deal with and we never want that for our consumers. With that said, we see where you had a case with our team so please know if you were to need anything else, they'll be there to help. We're wishing you the best and we're glad we can work to help get this resolved for you.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on May 31, 2022
Posted by: Tr compactor
from Texas
Works great! We’ve had a trash compactor for over 20 years and our old one finally quit…
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Kianna@GEA, GEA, June 23, 2022
Hello,
We're happy to hear that you are loving your unit!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
We're happy to hear that you are loving your unit!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GOOD VALUE
on June 4, 2022
Posted by: CACompactor
from San Francisco, CA
Son had one and we decided to install one with kitchen remodel. Looks nice and runs great, reduces the trash volume significantly. Not too loud when running.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com