Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
178
4 Stars
64
3 Stars
32
2 Stars
21
1 Star
54
70%of customers recommend this product.
(
204 out of
292)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
3
We had only a few choices
on February 8, 2022
Posted by: ds22
from Houston, TX
We remodeled using black stainless and had few choices so decided on a panel ready trash compactor. Though it works fine, we're disappointed that it lacks a hard pack feature and does not have a deodorizer, especially for the price. A hard pack feature is great when you need another day or put a lot of trash in at the same time. Perhaps these features are simply no longer available.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 9, 2022
Hi, Thanks for choosing our exciting black stainless appliances for your kitchen! We're glad to hear your compactor is working well and we'll make sure your comments about the hard pack feature and deodorizer are considered when developing and improving new products. Thanks again! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Color
on February 19, 2022
Posted by: iufhSAJOJ
from Poquoson Va
I believe that the page should be updated to accurately reflect the color. Since my appliances are all GE Profile Black Slate and no compactor come in Black Slate so I bought the black. it Is actually glossy black and does. It fit with the other appliances color.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very well made
on February 23, 2022
Posted by: GE Fan 2022
from Cleveland, TN
We have had compactors in previous homes, but never a GE brand. Truly impressed with the quality of the GE. We love the cleanliness of trash compactors vs traditional trash cans.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
broke after 2 uses
on March 2, 2022
Posted by: stino
from charlton, ma
caddy bag ripped to shreads. Entire unit bent and jammed
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 7, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about what's happened with your compactor, we can certainly understand the frustration. In this case, we'd recommend reaching out to our service team for further help. The details of your warranty can be found on page 11 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55111-1.pdf&_ga=2.261404557.107264485.1646658384-454753276.1645628366
And our service team can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that these issues are taken care of for you soon.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about what's happened with your compactor, we can certainly understand the frustration. In this case, we'd recommend reaching out to our service team for further help. The details of your warranty can be found on page 11 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55111-1.pdf&_ga=2.261404557.107264485.1646658384-454753276.1645628366
And our service team can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that these issues are taken care of for you soon.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke within a week
on March 11, 2022
Posted by: BostonWhaler
from Boston ma
Never worked once installed. Compactor did not open by itself. One had to pull it out and then push it back in. Then the first time I tried to compact anything it got stuck and broke. Food was in it and couldn't get service in for three weeks and home smelled terribly.
No, I would not recommend this to a friend.
Features
2
Performance
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 24, 2022
Hi there, and thanks for communicating with us. We really hate to hear the compactor didn’t work after it was installed, wouldn’t open by itself, then got stuck; we know that must have been difficult to deal with, especially when you couldn’t get service immediately. This isn’t the ownership experience we want for you, and we regret any inconvenience caused. We will certainly report your experience for review – your feedback is appreciated, as we always want to make sure we’re aware of any possible areas of concern.
We hope this matter has now been resolved for you through service, but if you need to get in touch with them again our Service Department is available at 1-800-432-2737, or an appointment can be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm . If it might be helpful, we also have Troubleshooting Tips for the model on page 10 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55111-1.pdf . You can always contact us any time, here or over social media, if you have any other concerns or questions. -Sarah@GEA
We hope this matter has now been resolved for you through service, but if you need to get in touch with them again our Service Department is available at 1-800-432-2737, or an appointment can be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm . If it might be helpful, we also have Troubleshooting Tips for the model on page 10 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55111-1.pdf . You can always contact us any time, here or over social media, if you have any other concerns or questions. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on March 16, 2022
Posted by: Robo57
from East Tn
Was worth the wait great product easy to roll in to close and easy to open.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Smash your Trash
on March 18, 2022
Posted by: TrashSmasher
from Sacramento, CA
While it took many months to finally receive the trash compactor, we are happy with the UCG1520NSS. We were accustomed to having a handle to open the trash compactor, but we have adjusted to exclusively using the foot pedal to open the unit. The ability to "stay in the compacted" position is no longer present, but it isn't absolutely necessary. The motor has a much higher pitch than the old unit, but it appears to work. Just sounds like a little motor compared to the old one. We are happy with the compactor and would reccomend this model.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks amazing! Easy to use.
on March 19, 2022
Posted by: Lozano415
from Los Angeles, CA
The product looks great and works fantastic, but the customer service is the most important! They really take care of their customers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com