Customer reviews from geappliances.com
GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Average customer rating
3.8
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
178
4 Stars
64
3 Stars
32
2 Stars
21
1 Star
54
70%of customers recommend this product.
(
204 out of
292)
Customer Reviews for GE - 1.4 Cu. Ft. Built-In Trash Compactor - Custom Panel Ready
Customer Rating
3
OK Compactor
on January 2, 2022
Posted by: CLDF
The compactor is easy to use. Unfortunately, the spring which causes the door to open is very weak, so it doesn't open very far when using the foot pedal to open - this is the only way to open it. You have to push the foot pedal very hard to get the door to pop open enough for you to drop your trash inside without touching the door.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 6, 2022
Hello there, we're pleased to know you're finding the compactor to be easy to use, but sorry the door isn't opening very far when the pedal is pressed. We can understand how this would be annoying if you were trying to avoid as much contact as possible, so these are valuable points that we can share with our product development team.
We're wishing you the very best and we'd like to thank you for choosing GE Appliances.
Guy@GEA
We're wishing you the very best and we'd like to thank you for choosing GE Appliances.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Top Notch Product
on January 9, 2022
Posted by: Cy53
from Richmond. VA
Product meets all of it's claimed features and benefits.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with the purchase, at least so far...
on January 18, 2022
Posted by: cwh27
We haven't even had this 3 weeks yet, but so far so good. It seems to compact trash well, looks good (except I wish the "stainless" finish was a bit more fingerprint forgiving), and functions as we need it to. My only concern at this point is the longterm quality of the foot plate. It seems like it may be somewhat flimsy, so I worry that over time it may not last well from using it - up to open it and down to initiate compacting. Hopefully it won't be an issue.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean and Neat Look.
on January 19, 2022
Posted by: FDW05
from Portland, OR
I installed it by myself. After that it was just a plug and play. So far it is performing as expected. It has a tough example to follow - it is replacing the compactor that I originally installed in 1995, time will tell.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed with the quality.
on January 25, 2022
Posted by: CMC59
Very poor quality. Does not compact beyond a half inch. Very noisy. Fist American Home Warrenty provided the compactor as a replacement for my previous compactor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 1, 2022
Hi there - We're sorry to hear you are not liking the quality and sound of this compactor. This is not what we want to hear and can understand the disappointment you have. We apologize for any inconvenience this has caused you.
We would like to note that you will not see compacting of trash the first few times you load. The drawer must be at least 1/2 full of trash before you will see any amount of compacting. The ram does not travel all the way to the bottom. Trash in the bottom of the drawer will be crushed during later cycles.
Glass bottles can also make a loud noise when they break during compaction. Some bottles in the trash drawer will not always break during the first cycle. You may hear sound several cycles later.
We hope you find this information insightful. We are always here should you have any questions or concerns. We hope you have a great day! -Shayla@GEA
We would like to note that you will not see compacting of trash the first few times you load. The drawer must be at least 1/2 full of trash before you will see any amount of compacting. The ram does not travel all the way to the bottom. Trash in the bottom of the drawer will be crushed during later cycles.
Glass bottles can also make a loud noise when they break during compaction. Some bottles in the trash drawer will not always break during the first cycle. You may hear sound several cycles later.
We hope you find this information insightful. We are always here should you have any questions or concerns. We hope you have a great day! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
The unit has been down more than it has run
on January 29, 2022
Posted by: Dejeaux
from Conway, AR
We bought this unit in May and it was installed in November. Original unit never worked. Repairman sent out and was told unit was defective from factory. The plunger was stuck above the screws and had no way to be pulled back down. Was told there were no SS units in America and didn't know when any more would be in. I asked if there were any other colors available in the same model. So, I ordered the same model in black and swapped out the SS face. Great, it works...for about 2 weeks and starts doing the same thing our original unit was doing. Turns out the plunger has pushed above the screws again... something it shouldn't be doing. So now they are saying it can be repaired and we are waiting on parts...again. we are going 4 months into a brand new appliance and have only used it for a total of 2 weeks. I'm feeling pretty confident this will not be our last repair based on past experience. I hope I am wrong.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 3, 2022
Hi there - We're terribly sorry to hear you've been having unfortunate experiences with your compactor. This is certainly not what we want to hear and can understand your frustration. We aim to provide the best quality products. We truly apologize for the inconvenience this has caused you.
We're glad you have been working with our certified technicians to fix this issue. We are confident once parts arrive, our technicians will be able to repair and you will be able to use your compactor.
Please know your appliance comes with a limited one-year warranty. This covers any part of the compactor which fails due to a defect in materials or workmanship. During this limited one-year warranty, we will also provide, free of charge, all labor and related service to replace the defective part.
For your reference, we do offer extended warranties. You may learn more here: GEAppliances.com/extended-warranty or call 800.626.2224
We sure hope you find this information insightful. Should you have any questions or concerns we are always here to assist. -Shayla@GEA
We're glad you have been working with our certified technicians to fix this issue. We are confident once parts arrive, our technicians will be able to repair and you will be able to use your compactor.
Please know your appliance comes with a limited one-year warranty. This covers any part of the compactor which fails due to a defect in materials or workmanship. During this limited one-year warranty, we will also provide, free of charge, all labor and related service to replace the defective part.
For your reference, we do offer extended warranties. You may learn more here: GEAppliances.com/extended-warranty or call 800.626.2224
We sure hope you find this information insightful. Should you have any questions or concerns we are always here to assist. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks and works well. We are pleased with this c.
on January 30, 2022
Posted by: RBLLV
from Las Vegas, Nevada
This compactor looks and works well. It is better than the one we replaced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Ultimate Trash Management
on February 6, 2022
Posted by: PSMcD
from Quincy, MA
The sleek, quiet presence of the GE Built-In Handless Compactor is ideal for any décor. Consumer focused, by design, the appliance's ease of handling trash is both thoroughly efficient and thoughtful. Congratulations GE engineers!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com