Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.3
(444 Reviews)
Rating breakdown 444 reviews
5 Stars
276
4 Stars
88
3 Stars
30
2 Stars
20
1 Star
30
83%of customers recommend this product.
(
345 out of
416)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
5
Love my Kuerig
on August 28, 2020
Posted by: Anonymous
from Cypress, TX
I love how much room is In the refrigerator and the freezer! The drawers slide out easily as well. The water does not take long to heat up for that fresh cup of coffee!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy or get an extended warranty.
on December 11, 2020
Posted by: Micmac89
from Colorado
Have had for 2 years 2 months now and the Keurig K cup coffee maker has yet to work correctly more than 1 time in a row. It typically sprays hot water out and down the doors onto the floor or errors out and freezes the control panel. I have had repairmen here for the last 6 months trying to fix it and replacing every part snd still have my waterfall. I have scratches all over the doors now from the repairmen coming so many that’s a big plus!
The ice maker, compressor, internal fan, circuit board and the coffee maker have all been replaced during year 2. This refrigerator has a 1 year warranty and if you don’t have an extended warranty GE will not repair these without charging you for them even if the problem is on going as I have tried but get no where with their consumer relations department and all they want to do is sell me another refrigerator as they could care less about the consumer or the appliances they sell. So now I am stuck with a refrigerator that will have to repaired until the extended warranty runs out then it will be replaced with another brand name as this is just a complete joke.
The ice maker, compressor, internal fan, circuit board and the coffee maker have all been replaced during year 2. This refrigerator has a 1 year warranty and if you don’t have an extended warranty GE will not repair these without charging you for them even if the problem is on going as I have tried but get no where with their consumer relations department and all they want to do is sell me another refrigerator as they could care less about the consumer or the appliances they sell. So now I am stuck with a refrigerator that will have to repaired until the extended warranty runs out then it will be replaced with another brand name as this is just a complete joke.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Coffee sucks and compressor broke within 6 months
on July 11, 2022
Posted by: Kishore Rathinavel
from San Jose
Its a big fridge and can fit a lot of food. We're a family of 5 adults and one baby, and cook most of our meals. This fridge handled food storage like a champ. But, the compressor broke down within 6 months. I was so infuriating because we had a lot of frozen breast milk for the baby and we could do nothing to save it. And the coffee feature - the seal of the coffee pods need to be broken manually and the coffee comes out very weak and watered down. Definitely do not buy this fridge for the coffee feature.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, July 19, 2022
Hi - We are so very sorry to hear about the difficulties you have had with your new Profile refrigerator and apologize for the disappointment and inconvenience you have experienced. We see you are currently working with our consumer relations team and encourage you to continue to do so. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far, I’m Loving My GE Profile!
on December 2, 2022
Posted by: Joe0511
from Topeka, KS
By far exceeds my expectations as far as features and user friendliness goes. There’s even a designated TempSelectZone drawer for custom, cooler temperatures from three different desired settings. Downloading the SmartHQ app makes everything remotely possible to change your temperatures on your fridge, or freezer, or even for troubleshooting error codes. Top off with the fact I can make my coffee, tea, or cocoa by virtual request preparation in my phone, I’m ecstatic! You can even request to have your hot beverage ready to brew a certain time of the day throughout the week! It’s even more handy to have a drop down shelf and expanding/ hideaway shelf for taller/oversized items. This is definitely a win-win for my home!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love this, only thing missing is the Lcd screen
on September 17, 2016
Posted by: ArchiLady
Love this fridge. Had the same one in the cafe and stainless steel. That one got traded out for this one because of a major dent. I love that this one isn't stainless, shows much less prints and a more subtle color for the kitchen. The inly thing better in the cafe version was the LCD screen. I like the keurig even though we don't drink coffee, it gets the water hotter for tea than the cafe did. Same interior. Lots of room. Love it!!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
great features great lighting
on September 25, 2016
Posted by: TAPhappy
from Indiana, United States
purchased a month ago and I just love my appliance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Terrible noises constantly! Ice forms on the front
on September 29, 2016
Posted by: Tommy44
from Portland,OR
I bought the refrigerator during the summer for a kitchen remodel. The refrigerator has been a huge disappointment. It makes noises constantly that are annoying, disturbing, out of the ordinary, and intolerable to be in the house with. Very noticeable by everyone!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
VERY SPACIOUS
on October 14, 2016
Posted by: veroleon
from Sunrise, FL, United States
Love my new fridge. Its very convenient and spacious
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com