Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.3
(444 Reviews)
Rating breakdown 444 reviews
5 Stars
276
4 Stars
88
3 Stars
30
2 Stars
20
1 Star
30
83%of customers recommend this product.
(
345 out of
416)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
4
NICE PURCHASE
on October 6, 2021
Posted by: Carlyle
from Chesapeake, va
We have only had it one month. We have thermometers in the refrig and in the freezer. Both stay constant. The ice maker in the door works extremely well. The smudge-free stainless outside lives up to what is stated.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and working well
on November 21, 2021
Posted by: L001
from Hawaii
Enjoying the GE Profile features, both the expected desired ones such as the in-door ice cube maker/dispenser, and the unexpected: the hot water dispenser/Keurig K-cup coffee brewer -- don't drink coffee but enjoying the instant filtered hot water. Many thoughtful details: tilt-out bin on inside of freezer door, pull-down tray on refrigerator door, useful lighting, pull-out tray to help steady larger containers while using ice & water dispenser on refrigerator door, etc. Most important, so far, it has been reliable.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
quit working 2 months after purchase
on January 3, 2022
Posted by: sad321
from oklahoma
In the beginning we loved this refrigerator. But it quit working less than 2 months after purchasing. Even though it is still covered under warranty, I will have to replace all the food that went bad. I had really wanted to love this fridge, but now I'm skeptical.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 7, 2022
Hi,
So sorry to hear that the love you had for your unit originally was sullied by it malfunctioning, we can certainly understand how this would be frustrating. Know that one of our agents will be reaching out soon via email to investigate further.
Thanks very much for your patience in the meantime.
Best wishes,
Michael@GEA
So sorry to hear that the love you had for your unit originally was sullied by it malfunctioning, we can certainly understand how this would be frustrating. Know that one of our agents will be reaching out soon via email to investigate further.
Thanks very much for your patience in the meantime.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
ice maker and k cup not working
on January 14, 2022
Posted by: TLBM
from henderson NV
it looks great. However, the K cup and ice maker are not working. Haven't even had it a month.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 15, 2022
Hi there, thank you for bringing this to our attention. We couldn't be more sorry to hear the K-cup and ice maker aren't working as they should on your 1-month old refrigerator. We can imagine how disappointing this would be for you and we're happy to help.
We first recommend checking out the following troubleshooting tips for the ice maker: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909
For the Keurig, please see these tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23162
With that said, we see where you've scheduled a service appointment with our team so please know we're confident our technician will have you taken care of. We're wishing you the absolute best and we appreciate you choosing GE Appliances.
Guy@GEA
We first recommend checking out the following troubleshooting tips for the ice maker: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909
For the Keurig, please see these tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23162
With that said, we see where you've scheduled a service appointment with our team so please know we're confident our technician will have you taken care of. We're wishing you the absolute best and we appreciate you choosing GE Appliances.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice little machine gun
on June 18, 2022
Posted by: Bhomer
from Kennesaw Georgia
So far so good. Makes good coffee. I like the look of it in my kitchen. Very quiet. Stuff stays cold.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful and functional.
on July 15, 2022
Posted by: Dr Connie
from shinglehouse, pa
We love our new fridge already! It is something of a conversation piece since it has a Keurig built in. Not having a coffee pot on the counter is a nicer look for our kitchen too. The only downside is the Keurig is slow to heat up and you can't get ice out or open the fridge when it is brewing. The app does help to schedule it to heat up before we get out of bed though.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on July 16, 2022
Posted by: Dd006
from Shepherdstown, WV
The refrigerator has all the space you could need for a family. I love the Keurig attachment on the door, saves counter space no need for a coffee maker!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the kuereg
on October 3, 2022
Posted by: Cjbrst
from California
I really love the lights inside, you can see everything!!
I do wish that the lights on the front saying water, ice, heat, etc were lite up so I can see early morning to prepare my coffee in the dim light so I don’t have to turn on bright light.
They light up once you find it but would be nice to turn in when you touch anywhere on that panel.
I do wish that the lights on the front saying water, ice, heat, etc were lite up so I can see early morning to prepare my coffee in the dim light so I don’t have to turn on bright light.
They light up once you find it but would be nice to turn in when you touch anywhere on that panel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com