Customer Reviews for GE - 36 in. Wide 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
Great new refrigerater
on November 16, 2023
Posted by: Bob McN
Gave 3 stars because they wanted a review when registering a new unit and it has only been installed for three hours! Seems quiet and seems to be working properly. Replaced a 14 year old Samsung which worked great - until it didn't.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, November 17, 2023
Hi there,
Congratulations on your new refrigerator, thank you for choosing us. It really does mean a lot.
We are happy to see that you like everything about this model so far. This is one of our most favorite models, we truly love the capacity and humidity controlled temperature drawer. It makes keeping fruits and vegetables less stressful, as they stay fresh longer.
We hope you continue to enjoy this refrigerator for many years to come. Please feel free to reach out to us with anything you may need and have a great day! -Charlie@GEAppliances
very good product and nice looking. very quiet. the cooling range adjustment gives you the chance to adjust with your desired temperature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin, GE Appliances, October 27, 2023
Hi,
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are happy to hear that the refrigerator is cooling as expected and is quiet during operation. We hope you will enjoy the cooling capabilities this model provides for many years to come. Thank you for your review! -Devin@GEAppliances
Horrible fridge. After owning for 3 years, fridge compartment randomly warms. After a few days it will cool again. This cycle has repeated itself for near 3 years since. I have had a tech out and the tech cannot even diagnose the problem. In the mean time I am throwing out spoiled food constantly. Frustrating and unacceptable. I hate this fridge. I purchased the matching stove to this fridge, and it too, is also a disappointment. You can’t get the cooktop entirely clean, even using recommended stovetop cleaner. These are GE PROFILE series appliances, and I too, now highly encourage not to purchase. I heard GE appliances were garbage, I should have trusted my sources and stayed away.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE_Appliances, October 10, 2023
Hello,
We're sorry to hear about the issues you've experienced with the refrigerator. This is not the experience that we want from you, and we appreciate you bringing this to our attention.
Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve. -Charlie@GEAppliances
Great Fridge. Took a while to stabilize the temp and it made some strange noises at first, but it has normalized. Still trying to figure out why the door won't close on their own.
Had this new GE Profile french door refrigerator installed today, love the color, the feel of the doors as they open and close and it is so much more quite then our last fridge.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEAppliances, October 6, 2023
Hello there! Thank you for taking the time to leave us a review. We are so happy you are loving your new refrigerator. This is such a beautiful model with many great features that we are sure you'll enjoy. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Here we are again within a few months having to call for service on our GE Fridge. This refrigerator is only 4 years old and has needed service for two separate issues earlier this year and now yet another problem. We have been inconvenienced several times for a repairman to come and diagnose, come again to repair, come again to diagnose because the first time was incorrect, then again for a repair. We were unable to use the refrigerator because it was warming up. Now a new issue with the door. Time to get rid of this defective product and move on to something better.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 1, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your refrigerator is experiencing issues. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA