Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,021 Reviews)
Rating breakdown 1,021 reviews
5 Stars
714
4 Stars
206
3 Stars
40
2 Stars
25
1 Star
36
92%of customers recommend this product.
(
885 out of
966)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
1
Sorely disappointed
on November 27, 2017
Posted by: Goddess1973
from Topeka, KS, United States
My husband bought me the fridge of my dreams, in 2014. He truly wanted to make sure I was happy. We had purchased a GE-5 burner stove, with which I was overjoyed, I was excited to choose matching appliances. Only to begin experiencing issues. The temperature often raises well above 60 degrees, and if not found in time, causes spoilage. We had purchased a cheap drink refrigerator in 2012. I'm grateful we did. The refrigerator we purchased, brand new, for 1/10th the price is our go-to. We have had our GE for a little more than 3 years. It has been fixed, with parts replaced 4 times this period. We, almost, lost all of our Thanksgiving leftovers, again, this year. We spent the evening of Thanksgiving moving all of the food from the refrigerator and freezer to our much smaller fridge and freezer chest. I am truly disappointed with this product. Now I am second-guessing my impending dishwasher and microwave purchase. Thank you for the opportunity to air my grievance.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGE, GE_Appliances, November 30, 2017
Hello Goddess1973,
We appreciate you taking the time to write a review on your refrigerator. We truly regret your experience. This is not the evaluation we would expect to hear. We have shared your comments with our quality control division. Thanks again for your feedback.
We appreciate you taking the time to write a review on your refrigerator. We truly regret your experience. This is not the evaluation we would expect to hear. We have shared your comments with our quality control division. Thanks again for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
17 months old and it will not stay cold
on September 16, 2016
Posted by: Matt7340
from Minnesota, United States
Moved into our new house 17 months ago and this is not the second GE appliance that we are having issues with as the fridge is not staying cold enough. Set at 37 and it has been at 56 all day without being opened. However, the freezer is not at -12. Since we chose to go with the slate color now I have to buy GE again unless I want to have different colors in our new house or I have to buy an entirely new set of kitchen appliances.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Too loud
on July 23, 2017
Posted by: hk2hk2
from Suffolk, VA, United States
Unit functions well but when it runs it makes a droning noise I can hear throughout the first floor of my home. By far the loudest refrigerator I have ever had.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy BRENDAatGEA, GE Appliances, July 24, 2017
Hello hk2hk2,
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience. Please click on the troubleshooting link below to help determine if what you are hearing is considered normal.
http://bit.ly/1VIjR50
We appreciate your feedback.
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience. Please click on the troubleshooting link below to help determine if what you are hearing is considered normal.
http://bit.ly/1VIjR50
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE my new frig!!!
on September 30, 2016
Posted by: SAM51
from Pennsylvania, United States
Just purchased this beauty 10 daya ago and am very pleased with every aspect of it. QUIET!!! VERY QUIET!!!!! Built like a tank too. Doors are heavy and secure. Food stays cold throughout. Very spacious and well designed. We remodeled our kitchen right before the slate color came out. So our GE appliances are stainless steel. But this looks great with them since the SS handles tie them all together. I LOVE the "mood lighting" when the doors are opened. The gradual rise in brightness is really cool. I'm thinking of installing a bluetooth speaker so I can play an angelic AH! to accompany the lighting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I was very happy with this fridge..until it broke!
on May 4, 2019
Posted by: Jane K
from Deland, FL
I was VERY happy with this refrigerator...until it completely broke, only 2 years after it was purchased. Unfortunately, I didn't buy the extended warranty as my previous GE fridge lasted almost 20 years. It cannot be repaired according to the repairman because the freon leaked out and it can't be recharged (like the old days) due to environmental issues and it now being a closed system. It is very discouraging to me because up until the moment when it stopped working, I loved it. The slate finish was beautiful in my newly remodeled kitchen and matched all of my othe GE Profile appliances. I love the French door design and the freezer drawer. I loved it so much that I purchased the same one as a replacement (crazy, I know), but this time, I purchased the extended warranty. Fingers crossed.
I would recommend this to a friend!
Features
4
Performance
2
Quality
2
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 6, 2019
Hello Jane K - Thank you for taking time to post a review on your refrigerator. We're sorry to hear of your experience. Although we don't anticipate that you'll have any issues with your new model, please don''t hesitate to reach out to us on the “contact us” link on our www.geappliances.com website if any questions or concerns come up. We appreciate your feedback. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
1
Please Consider another Brand
on December 8, 2020
Posted by: IEscaped
from Pelham, NH
The color Slate is really nice. Four years ago I replaced all the Kitchen appliances with GE Slate. This refrigerator is very noisy. The fan in the fresh food compartment lays horizontally in the lower back area. Being horizontal allows ice to easily form on the fan blades. This allows the fan blades to be unbalanced and ruins the fan motor, which then becomes very noisy. The fan has been changed four times do date. Now the foam around the fan and on the back wall of the refrigerator has become soaked with moisture from condensation. The parts are not available, so the refrigerator is being replaced. The problem is that GE only has the Slate Color. This same design is used in all GE French Door Refrigerators. I will need to find the best brand with a complimentary color because it wont match. I also just replaced the printed circuit boards that had both failed in the Slate colored dishwasher. GE is not GE of old. They are only using the name.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful and Efficient !!
on July 5, 2016
Posted by: ngavrelk
from Chicago, IL, United States
I purchased this Slate refrigerator on July 1, 2016 and have been very pleased with its functionality. Very quiet and has so much room inside it !!! The Freezer has 2 levels inside the single drawer which gives extra space. It has a digital temperature thermometer on the left door frame for both the refrigerator and the freezer which is adjustable to whatever temperature you choose. I absolutely love it. It keeps everything fresh and maintains its temperature very well both in the refrigerator and freezer. I highly applaud GE"s designers of this model and its color. I love it and I am so happy with it so far. It looks beautiful in my kitchen. I plan to purchase a new matching double oven range and a new matching dishwasher both in Slate to complete the beauty of my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Functional
on August 15, 2016
Posted by: SBROCHEW78
from Virginia Beach, VA, United States
Just purchased. Was not overly impressed. For the price I expected the fridge to be a little better than it was. It looks great! It seems like there is some wasted space on the inside. That being said, this is a 28.5 cu ft......plenty of space overall!! Filter placement is ideal, should be very easy to replace. There are leveling feet on the front but nothing but wheels on the back. I had to cut a piece of wood to slide under the right rear to level the fridge. Could have had automatic adjusting feet on the rear and it would have been nicer. Still on the fence about this fridge. I was close to giving it 3 stars because I don't think it is as nice as my previous fridge but decided on 4. I feel like I could get used to it. The lighting is fantastic!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com