Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,021 Reviews)
Rating breakdown 1,021 reviews
5 Stars
714
4 Stars
206
3 Stars
40
2 Stars
25
1 Star
36
92%of customers recommend this product.
(
885 out of
966)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
4
Great layout,even cooling, and quiet
on June 7, 2020
Posted by: ChillyOne
from Boulder, CO
Bought this to replace a 15-yr-old similar model from the Profile line. It's easy to find and grab what you need in the fridge. The cooling is even throughout - no frozen surprises in the back or drawers. The finish is still in good shape and easy to wipe down. Doesn't seem to attract fingerprints. The compressor seemed pretty noisy the first few days we had it, but then quieted down once it was filled with food and cold inside. Only downside is the freezer's lack of organization. Profile version of this model seems to be very simliar in the fridge but better layout in the freezer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Large enough for everything
on January 15, 2021
Posted by: Popa G
from PA
Although it took more than 6 months on backorder, we're hlad we didn't settle for just whatever they had in stock. Everything we wanted in a fridge and nothing we didn't. The only disappointment was no dairy bin (butter tray) on the door. Apparently this model doesn't come with it. Fortunately I contacted GE Parts and asked if they had one that would fit. They were very helpful and I was able to order one that fits perfectly.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Spacious and modern but vegetables spoil
on February 19, 2021
Posted by: Jane7777
from New York
I really like the look and feel of this fridge. It is so huge but The design is sleek so it is very appealing.
The vegetables spoil too fast for such an expensive fridge.
I already called service in the first month.
The guy said the fan was broken but it is still not keeping the vegetables fresh.
I already called service in the first month.
The guy said the fan was broken but it is still not keeping the vegetables fresh.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 23, 2021
Hello Jane7777. We are sorry that our appliance is not living up to your expectations. Your feedback is invaluable and can be used to aid us in future product design. We will be sure and share your comments with our <xx> design team. We suggest scheduling another appointment since it did not correct the issue. To schedule with a GE Service technician, please call 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Stay healthy and please give us another chance to make you happy with your purchase. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud
on March 17, 2021
Posted by: Tgor1
from Lancsaster, PA
We really appreciate all the room but are let down by the noise level of the motor. It was much quieter when first installed but noise increased within the first month
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, March 30, 2021
Hi there, we're sorry your refrigerator has been making more noise. We know this can be annoying so we'll be sure to take your comments into consideration for future reference.
Here is a list for our normal refrigerator sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If yours isn't listed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Here is a list for our normal refrigerator sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If yours isn't listed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DO not buy! Compressor died after 4 month!
on March 22, 2022
Posted by: NomoreGE132
from Michigan
This unit lasted 4 month until the compressor died. Took GE 4 day to get out to tell me it would take another week to fix it. No food comp.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 23, 2022
Hello- We are so sorry to hear your refrigerator needed service after 4 months. We can understand how frustrating this would be and we apologize for your inconvenience. This is definitely not the ownership experience we want for you. We see that you are currently working with a case manager and hope this is resolved for you in a timely manner. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems
on March 29, 2022
Posted by: Maddog04
from Comstock Park, MI
We had the first brand new refrigerator installed in November of 2021, the compressor went out in early February 2022, GE finally replaced the refrigerator with another new about four weeks later, that refrigerator was in place one week and it quit working, it had a leak in the cooling system, it was repaired, the dealer we purchased the first refrigerator from, provided us a refrigerator to use until the second refrigerator arrived. In all my years of owning a refrigerator, I have never had two brand new refrigerators that where defective. Not impressed
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 30, 2022
Oh no! We are so disappointed to hear that you have had two defective refrigerators in such a short span. This is not at all up to our usual quality standards, and we can definitely imagine how frustrating this would be. For this experience, we sincerely apologize.
We are glad to hear that everything has been taken care of and that you have received replacements and repairs as needed. If there are any ways that we can assist you in the future, please feel free to reach out. -Elliot@GEA
We are glad to hear that everything has been taken care of and that you have received replacements and repairs as needed. If there are any ways that we can assist you in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not all perfect construction
on August 2, 2023
Posted by: Bethanie210
The fridge itself does an ample job of cooling, we love the minimalist features so hopefully there is less that could brake down. The reason for three stars is that the actual construction of the door bins is cheap and we have cracks in two of them that is very frustrating because they need to be replaced.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 3, 2023
Hi,
We're sorry the quality of this refrigerator hasn't met your expectations. Having your door bins crack can bring about durability concerns, and we'll make sure our quality team is aware of this. Thank you for your consideration and have a great day.
-Sylvia@GEA
We're sorry the quality of this refrigerator hasn't met your expectations. Having your door bins crack can bring about durability concerns, and we'll make sure our quality team is aware of this. Thank you for your consideration and have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
HAPPY FACE
on April 25, 2016
Posted by: BRUNOS8
Tough getting all the sticky tape off and packing materials.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com