Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,021 Reviews)
Rating breakdown 1,021 reviews
5 Stars
714
4 Stars
206
3 Stars
40
2 Stars
25
1 Star
36
92%of customers recommend this product.
(
885 out of
966)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
Great choice!
on June 27, 2023
Posted by: Fig4
from Apple Creek Ohio
We have only had the refrigerator for only a little over 2 weeks. So far we are loving it, I like the ice maker in the bottom freezer and so far we are not missing the ice and water dispenser in the door. I would highly recommend this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Basic Refrigerator
on July 13, 2023
Posted by: TomCapula
So far, so good. Refrigerators are great when they are new and always seem to work very well. Will I be able to get at least 10 years out of this refrigerator, or only 5? What I'm hearing from people in the industry today, is that you cannot expect more than 7-8 years out of a refrigerator now. We'll see.
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost a 5
on August 6, 2023
Posted by: Circular handles
The new frig is spacious. I would have given it a 5 except for the following:
Handles are wide instead of circular, thus there is a larger surface for smudges that are readily visible.
Ice tray is huge. I would preferred a smaller tray and more storage room for other frozen foods.
It would have been nice if this frig had an inside water dispenser. Lower models of other brands do.
Handles are wide instead of circular, thus there is a larger surface for smudges that are readily visible.
Ice tray is huge. I would preferred a smaller tray and more storage room for other frozen foods.
It would have been nice if this frig had an inside water dispenser. Lower models of other brands do.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Great fridge, Ice Maker is awful.
on August 15, 2023
Posted by: BF2023BF
from Plainfield, IL
Lots of room, ice maker is awful. Ice gets stuck in the maker so it doesn't get released. Continually have to dig ice out to get it to work again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 17, 2023
Hi,
It's great to hear this refrigerator is the perfect capacity for you. Your comments on the ice maker are important to us as well and we'd like to help with that. Here's an article explaining these ice maker troubles and what causes them:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18331&_ga=2.82699028.38625151.1692019996-575474648.1665505672
Please call us at 1-800-626-2005 with any questions or concerns. We'll be happy to help.
-Sylvia@GEA
It's great to hear this refrigerator is the perfect capacity for you. Your comments on the ice maker are important to us as well and we'd like to help with that. Here's an article explaining these ice maker troubles and what causes them:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18331&_ga=2.82699028.38625151.1692019996-575474648.1665505672
Please call us at 1-800-626-2005 with any questions or concerns. We'll be happy to help.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Ices up, strains motor, needs defrosting
on November 25, 2023
Posted by: Cesca
We have has service folks out several times and they have not been able to repair it. Every 3 months the freezer develops ice, strains the motor, if fails to cool and I need to spend two days defrosting it.
Response from geappliances.comBy Adrian, GE_Appliances, November 30, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your refrigerator is experiencing issues with icing up. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Way too loud
on May 7, 2024
Posted by: Andi_S
from Frisco, Texas
Fridge is way too loud than a normal fridge. I can't have it in my kitchen sorry !
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, May 8, 2024
We’d like to assist you with your refrigerator and we recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on June 30, 2024
Posted by: Sorryguy2
Piece of garbage, the defrost cycle stopped working after 3 years , the fan , heater and sensor have all been replaced.
Response from geappliances.comBy Adrian, GE_Appliances, July 2, 2024
We are so sorry to hear that the defrost feature on your refrigerator has stopped working. We encourage you to schedule service with one of our certified technicians to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
DEFECTIVE
on August 1, 2024
Posted by: Gigi812024
from Florida
This item was delivered defective. It has to be repaired before first use. I give a rating of ZERO.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, August 1, 2024
We are so very sorry to hear your new refrigerator needs service. This is not what we expect and apologize for your inconvenience. We would like to get a little more information from you and will be reaching out via email soon. Please reach back out to us via email at your convenience.
Written by a customer while visiting geappliances.com