Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,024 Reviews)
Rating breakdown 1,024 reviews
5 Stars
716
4 Stars
206
3 Stars
40
2 Stars
26
1 Star
36
92%of customers recommend this product.
(
886 out of
968)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
GNE29GMKES Refrigerator
on December 13, 2021
Posted by: The Buzz
from St Augustine, FL
The refrigerator is extremely roomy even though it is the same cubic footage of our older refrigerator. Much more room on the inside doors. Very quiet and economical to run.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor went out not two months old
on January 24, 2022
Posted by: Txchickenista
from Elgin Texas
Compressor went out. Less than two months old. Five service calls. Can’t find parts. No refrigerator for six weeks. Not happy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 26, 2022
Greetings,
Oh no! This is certainly not the kind of performance we would expect from our appliances. We're truly sorry to hear the compressor has gone out in your refrigerator and understand how upsetting that is. We do see you're currently working with an agent and would encourage you to keep in contact with them. Wishing you well. Mike@GEA
Oh no! This is certainly not the kind of performance we would expect from our appliances. We're truly sorry to hear the compressor has gone out in your refrigerator and understand how upsetting that is. We do see you're currently working with an agent and would encourage you to keep in contact with them. Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It's ok.
on May 24, 2022
Posted by: Triman1234
My wife picked this. It's ok. No problems so far. We r happy.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , May 26, 2022
Hello- We are so glad to hear you and your wife are happy with your new refrigerator. This is a great model and we appreciate your purchase. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots of storage!
on June 8, 2022
Posted by: Jules_1985
from Wisconsin
Love the finger resistant stainless! Doors have well built.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Refrigerator delivered on June 10th, 2022
on June 17, 2022
Posted by: Modern Rabbi
from Lake Elsinore, Ca
Beautiful refrigerator and was really excited about it until problems...First of all there were delivery issues and finally got delivery on the third try after wasting two days waiting for product to be delivered and installed. After 5 days of having the refrigerator in our house which was working beautifully to begin with we notice the freezer was not working and now we're waiting for a repair person to come out and hopefully they will arrive as scheduled this Monday June 20th, 2022... unfortunately, with all the previous mishaps we've had we had with scheduled delivery appointments that were not kept, we do not have a lot of faith that a GE Repair person will show up as scheduled. We did get credited for installation and delivery because of the mishaps with our scheduled deliveries, but it's really not enough considering all the stress that's been involved here and now having to pull all the stuff out of our freezer and find a location to keep it from spoiling. We have so many GE Appliances and this is really very disheartening and disappointing and making us think twice about our Appliance choices. We'll see if it gets fixed as scheduled, if not we have three days to pull the product and other GE products from our home that we recently purchased.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 21, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your new fridge. We can certainly understand how this would be frustrating. Know that we were able to locate and update your case with our Consumer Relations Department. We've also notified your case manager of your review. They will do the best they can to review and reach out to you about this as soon as they're able.
Thanks for your ongoing patience, it means the world.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your new fridge. We can certainly understand how this would be frustrating. Know that we were able to locate and update your case with our Consumer Relations Department. We've also notified your case manager of your review. They will do the best they can to review and reach out to you about this as soon as they're able.
Thanks for your ongoing patience, it means the world.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good Looking Functional Unit, Poor Interior Layout
on July 13, 2022
Posted by: foxwlww
from Elizabeth, PA
The exterior of the unit is well designed, like the double doors on top and the freezer drawer design below. Even good with the interior ice maker as we did not want ice through the door. However, the interior design of the drawers in the fridge does not make 100% sense. The crisper drawers on the left and right side require you to open both exterior doors to slide open either drawer. The ice make is working well, but the ice storage tray is a little shallow so you do not get much ice volume before if shut off because its full.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, July 22, 2022
Hi there,
Thank you so much for taking some time to write about your refrigerator. It greatly pleases us to hear how much you love the exterior design. We're sorry to know that you are not satisfied with the interior design and will pass your comments to our design team. Thank you for your continued support. Mike@GEA
Thank you so much for taking some time to write about your refrigerator. It greatly pleases us to hear how much you love the exterior design. We're sorry to know that you are not satisfied with the interior design and will pass your comments to our design team. Thank you for your continued support. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great use of space but ice maker is finicky
on August 1, 2022
Posted by: Mzak
from Reading Pennsylvanie
We love our refrigerator. The space is large in both refrigerator and freezer. It’s easy to navigate around the food. The freezer door requires some strength to pull open but that is not a problem for us. We cannot figure out what is happening with the ice maker. If we take all the ice out it won’t make anymore ice. I think the problem may be the cube tray that makes the ice freezes and can’t push the ice out. I have had success by breaking off a frozen piece of ice from the tray and then it works. Hope this May help others.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful refrigerator
on August 13, 2022
Posted by: Copbeans
from Missouri
Absolutely what we were looking for in a refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com