Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,021 Reviews)
Rating breakdown 1,021 reviews
5 Stars
714
4 Stars
206
3 Stars
40
2 Stars
25
1 Star
36
92%of customers recommend this product.
(
885 out of
966)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
5
All the space we needed!!
on November 22, 2020
Posted by: alv7722
from Oregon
Cavernous space for our needs. Twin Chill feature keeps foods properly cooled throughout, Like ice maker in freezer so we get 0 degree ice that doesn't water down our drinks.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice and Roomy
on December 31, 2020
Posted by: SeeCull
from New Jersey, NJ
Bought this fridge in a bind because our LG died after 3.5 years. I’ll never buy an LG or Samsung major appliance. With the pandemic, selection was limited. We really wanted another fridge with the water dispenser on the outside but there wasn’t one available in our price range. We decided to go with this fridge. After a few weeks, we are happy. It is roomy. Looks sleek and modern. Two things that I noticed that could be improved 1. The shelves need to allow better configuration for tall items and 2. Where is the butter bin!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Space! Difficult to open!
on January 6, 2021
Posted by: Anonymous
from Chicago IL
Had to wait and extra month to get this size refrigerator but the space was worth it. Very disappointed with how difficult it is to open the doors especially the freezer And you have to push all doors closed firmly. Very poor design
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 21, 2021
Hello Paul Spotts-We appreciate you taking the time to share your review. We are happy to hear you are liking the amount of space this model has but sorry for the extra wait and the issues you are having with the doors. We are happy to help! When you open your fresh food or freezer door, warm air rushes inside. When you close the door, all the warm air rushes to the evaporator, which in turn causes a vacuum. If you close one of the doors but then need to open one again, the vacuum makes the doors hard to open for about 10 to 15 seconds after closing. Once the air equalizes, the door will open as normal again. Please see the following link for additional information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775 If you believe there is an issue with the doors or with the gaskets, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thanks for your feedback! We will be sure to share this with our engineering and design teams. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great internal size for price & outside size.
on January 13, 2021
Posted by: Coyboy
from Derby, KS suburb of Wichita, KS
The plastic overall covering is a bear to get off.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome!
on January 31, 2021
Posted by: Fumo
from VA
We replaced our GE Profile with this new fridge. It is huge! Tons of storage space and a massive freezer. We still have the Profile, it is now in the garage. It has made a ton of ice in the first 24 hours and seams to work very well. I would defiantly buy another one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 26, 2021
Hi Fumo, we're so pleased to see you're loving your new refrigerator! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful look and fit
on February 1, 2021
Posted by: fanofge2020
from Montrose, CO
Overall, the installation was easy and a good fit beneath cabinets. The interior is very spacious and very easy to adjust shelves and door storage trays to accommodate all manner of containers and food storage. The digital features of setting upper and lower temps, ice maker took a good 4 days to fill up in the beginning but no problems, and the overall it's well built.
Two items of concern, first, upon initial installation and during the first few weeks of use the largest shelf which crisper drawers are mounted to dipping the middle when loaded (all big jug stuff, milk, OJ, creamer, etc.) thus causing crisper drawers to make contact with fridge interior and very rough to open (and scrape off plastic guide material) as they were out of alignment. After poking around and inspecting underneath the front face of the large shelf, crisper drawers removed, a metal c-channel stabilizer was found underneath the plastic shelf face (this runs perpendicular to the drawers). Close inspection revealed that the metal c-channel had shifted to one side as it is not exactly the same length as the width of the shelf. Once the c-channel was shifted into correct position (made contact with each side of the refrigerator under the shelf), the shelf remained stable no matter what was placed on it , and the crisper draws work flawlessly. To shift the c-channel support, make sure crisper drawers are removed and then you can manipulate the position of the metal, gently apply upward pressure to the underside of the shelf to lessen the friction on the c-channel, then gently slide the c-channel left or right until it slips between the shelf and the shelf brackets attached to the sides of the fridge. Due to the amount of play, try to center the c-channel as best you can. With weight placed back on the shelf seems to be holding the channel in place, 2 months later. Suspect its not capable of being over loaded anyway but at least it can be fixed simply.
Item 2 is more of a nuisance than anything, even with the fridge leveled up, the right door does not stay open, it slowly closes back on you and it is annoying. Probably another adjustment on the door to be figured out.
Two items of concern, first, upon initial installation and during the first few weeks of use the largest shelf which crisper drawers are mounted to dipping the middle when loaded (all big jug stuff, milk, OJ, creamer, etc.) thus causing crisper drawers to make contact with fridge interior and very rough to open (and scrape off plastic guide material) as they were out of alignment. After poking around and inspecting underneath the front face of the large shelf, crisper drawers removed, a metal c-channel stabilizer was found underneath the plastic shelf face (this runs perpendicular to the drawers). Close inspection revealed that the metal c-channel had shifted to one side as it is not exactly the same length as the width of the shelf. Once the c-channel was shifted into correct position (made contact with each side of the refrigerator under the shelf), the shelf remained stable no matter what was placed on it , and the crisper draws work flawlessly. To shift the c-channel support, make sure crisper drawers are removed and then you can manipulate the position of the metal, gently apply upward pressure to the underside of the shelf to lessen the friction on the c-channel, then gently slide the c-channel left or right until it slips between the shelf and the shelf brackets attached to the sides of the fridge. Due to the amount of play, try to center the c-channel as best you can. With weight placed back on the shelf seems to be holding the channel in place, 2 months later. Suspect its not capable of being over loaded anyway but at least it can be fixed simply.
Item 2 is more of a nuisance than anything, even with the fridge leveled up, the right door does not stay open, it slowly closes back on you and it is annoying. Probably another adjustment on the door to be figured out.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, February 11, 2021
Hi there fanofge2020,
Thanks so much for your feedback. It helps greatly. We're glad you were able to figure out the crisper alignment. We can understand how that would be frustrating. As for the doors, this could be an alignment issue. You can check pages 38 & 39 of the manual for instructions. We hope this helps.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-4.pdf
Stay well. Mike@GEA
Thanks so much for your feedback. It helps greatly. We're glad you were able to figure out the crisper alignment. We can understand how that would be frustrating. As for the doors, this could be an alignment issue. You can check pages 38 & 39 of the manual for instructions. We hope this helps.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-4.pdf
Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of space. Looks nice.
on February 18, 2021
Posted by: MWL67
from South Carolina
We’ve had the fridge for about 3 weeks. It’s very spacious. LED lights are nice and bright. Looks nice in kitchen with other GE appliances. Only negative is it’s a little noisier than our 25 year old Kitchen Aid fridge. Not a big deal though.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy HannahGEA, GEA, March 5, 2021
Hi, Thanks for giving us your feedback! We are so happy to hear that you are enjoying your new refrigerator. Welcome to the GEA family! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I have never loved a fridge so much in my life
on March 4, 2021
Posted by: Andie Fitz
from Malta,NY
I have never loved a fridge so much in my life! Extremely spacious helps me stay organized and even has enough room to fit a party platter if we needed to. This has tons of room adjustable shelves and a simplistic design we ordered ours without the water spout because we figure less technology the less can go wrong in years to come.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com