Customer reviews from geappliances.com
GE - 36 in. Wide 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
717
4 Stars
207
3 Stars
41
2 Stars
27
1 Star
37
91%of customers recommend this product.
(
887 out of
971)
Customer Reviews for GE - 36 in. Wide 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
4
Big but lacks features.
on May 9, 2022
Posted by: NC Fridge
Does what it is supposed to do. It is fine. My mistake…thought it had an interior water dispenser…it does not. Lights up nicely. Big door storage, but it takes away from shelf depth. Could use another adjustable shel for doors. Both doors have to be wide open to use bottom drawer. It takes a bit of a push to close the French doors, compared to a gentle swing and self seal of a one door fridge. Am I disappointed? No. Would I purchase again? No. Delivered from GE. Nice folks delivered. One door ding we noticed after they were gone. None of the issues were worth the hassle of a return.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't cool properly, but looks good
on May 7, 2022
Posted by: 123456789101112
from bellevue ne
Only 4.5 years old. Looks good but really noisy. Freezer works fine, but fridge temperature continuously fluctuates. Now it won't cool whatsoever. For the price I paid I should get more usage without any issues. My old Montgomery ward refrigerator lasted over 30 years, and not one issue that required a service call. Wish I would have kept that.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , May 9, 2022
Hello- We are so very sorry to hear you are having this issue with your refrigerator. We can understand how frustrating this would be for you and your family. If you haven't already try unplugging the unit for 2 minutes, during this time don't open the doors. If you continue to have issues we recommend reaching out to GE Consumer Service at 1-800-432-2737. In the meantime, we will reach out to you via email to get a little more information. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on April 17, 2022
Posted by: Wbv1
from Chicago
Looks great. Lots of space. Very efficient. Nice & quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Like the space but worried about the quality
on April 12, 2022
Posted by: Strah
from Ohio
Just need quality on performance. 2nd refrigerator — The first one was 4.5 years. Love the size but just need quality. Thanks
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 13, 2022
Hi there, we so sorry for hear that you have had to replace your refrigerator so soon in its lifespan, and we can imagine how much of a headache that must have been for you. We sincerely apologize for the inconvenience.
We are confident in your replacement's quality for years to come. If you ever have any kind of issue, be sure to give us a call at 1-800-GECARES (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET if you ever have any issues.
Wishing you well,
Elliot
GE Appliances
We are confident in your replacement's quality for years to come. If you ever have any kind of issue, be sure to give us a call at 1-800-GECARES (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET if you ever have any issues.
Wishing you well,
Elliot
GE Appliances
Written by a customer while visiting geappliances.com
Customer Rating
1
NICE, BUT
on April 6, 2022
Posted by: STONEBRIAR CLAN
from ORLANDO, FL
LOVE THE SPACE AND FEATURES OF THIS FRIDGE. HOWEVER AFTER ABOUT 3.5 MONTHS IS STOPPED COOLING ALTOGETHER AND LOST FOOD AND AFTER 3 WEEKS STILL TRYIGN TO GET IT FIXED OR A REPLACEMENT.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 7, 2022
Hello. We’re happy to hear you love the space and features of your refrigerator. However, we’re incredibly sorry your unit stopped working so shortly after getting it and can understand your disappointment. We see you’re currently working with consumer relations and ask that you continue communicating with them. We can assure you we’re doing all we can to get this resolved as quickly as possible. Thank you for letting us know what’s going on. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good value
on April 6, 2022
Posted by: zgial
from East Lansing, MI
Like that water filter can be bypassed by a simple call to customer support.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of Room
on April 1, 2022
Posted by: mtdawg
from Kalispell, MT
What we like about this refrigerator is the fact that it fits into the same space as our old one but has 3 extra cubic feet of storage. Having the ice maker in the freezer instead of in the door gives us more useable refrigerator space and fewer potential mechanical issues since there is no ice dispenser. The unit is quiet and the interior lighting is great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems
on March 29, 2022
Posted by: Maddog04
from Comstock Park, MI
We had the first brand new refrigerator installed in November of 2021, the compressor went out in early February 2022, GE finally replaced the refrigerator with another new about four weeks later, that refrigerator was in place one week and it quit working, it had a leak in the cooling system, it was repaired, the dealer we purchased the first refrigerator from, provided us a refrigerator to use until the second refrigerator arrived. In all my years of owning a refrigerator, I have never had two brand new refrigerators that where defective. Not impressed
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 30, 2022
Oh no! We are so disappointed to hear that you have had two defective refrigerators in such a short span. This is not at all up to our usual quality standards, and we can definitely imagine how frustrating this would be. For this experience, we sincerely apologize.
We are glad to hear that everything has been taken care of and that you have received replacements and repairs as needed. If there are any ways that we can assist you in the future, please feel free to reach out. -Elliot@GEA
We are glad to hear that everything has been taken care of and that you have received replacements and repairs as needed. If there are any ways that we can assist you in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com