Customer Reviews for GE - 36 in. Wide 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
2
Cheap Hardawar Door Mullion Will Not Close
on March 10, 2025
Posted by: Chris 2007
Over all its a dissent refrigerator the hardware is cheaply made like the door shelfs will creak after time the most annoying part is the Door Mullion stopped closing (it does not engage in track on top just passes by tried lifting the Mullion will help for once but keeps on sliding down) after a couple a months, leaving the gap between the doors open, after asking around and searching on line i noticed that this problem has been around for years and GE did nothing to address it, so be aware when buying as there is no fix for it. And GE will not accept any responsibility.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, March 11, 2025
We appreciate your feedback and understand your concern in regard to the door. This is a beautiful model, and we want you to be happy with your purchase. Considering you are having these issues; we would like to get a little more information via email.
The fridge itself looks nice and the finish is good. Doesn’t get lots of spots like some stainless appliances. But it makes an almost constant buzzing sound that is VERY annoying. So disappointed in this. I had an LG that died after just six years due to their faulty compressors and won’t ever buy another LG. I had hoped the GE was going to be quiet like the LG was but it’s not. Oh well. No one seems to make good appliances anymore.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, March 13, 2025
We'd like to assist you with your refrigerator. It is normal for the unit to make sounds while in operation. You can refer to the article below for more information and details on this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
The LED interior lights burn out very quickly and cause the entire interior of the fridge to be dark. Not to mention these can only be serviced by a technician and after the short 1 year coverage warranty it will be your responsibility to cover this! Do not recommend this product due to the inconvenience.
Features
1
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, January 16, 2025
The LED light assembly in this refrigerator is not consumer replaceable and will require service for replacement. We apologize for the inconvenience this has caused. If any assistance is ever needed with your refrigerator, we'd be more than happy to help.
I love everything about it! Plenty of room for everything in refrigerator portion. Ample space in doors to place large items. Great size freezer. Love the ice maker. Classy, sleek, modern look.
We love the large capacity, and the overall look inside and outside. However, we’ve only had it for 5 1/2 years and it’s the second time we’ve lost all of our food, because the fan stopped working. That causes no air circulation and the inside temperature to rise. Had to buy a new fridge.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, November 26, 2024
We are sorry to hear about the fan going out and that you had a to get a new refrigerator. We are going to make sure we pass your comments over to our product team to review. This way we can look for ways that we can make our appliances even better.
Don't buy! This refrigerator stopped working after 24 months. I hired two different repairmen and got the same diagnosis. Diagnostics couldn't detect a problem and both men said it's probably a leak in the coolant line that would be very costly and possibly impossible to repair. Had to move this frig to our garage and now use it as a VERY expense cabinet for tools. Warranty is only for 1 year.
Response from geappliances.comBy Vikki, GE_Appliances, November 19, 2024
We regret to hear about the difficulty you're having with your refrigerator and would like a better understanding of your situation. With that in mind, we have sent you an email directly requesting additional information. Please respond at your earliest convenience.