Customer Reviews for GE - 36 in. Wide 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
Door won’t stay open!
on December 10, 2022
Posted by: Never again Fed UP
from Michigan
We love the largeness of the inside of the fridge but the right door will not stay open. When we attempt to retrieve items, the door constantly swings back into my right shoulder. Service told me to hold the door until it stays put and then retrieve what I need. Really?
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 12, 2022
Hello- We appreciate you taking the time to contact us with your feedback. We always strive to providing solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. All the best! Dianna@GEA
Within the first year we bought this refrigerator it started freezing up and creating ice in the back of the refrigerator. Causing the temperature to go up to 68 degrees. GE will not help because we are out of there working area. We have replaced every part in the refrigerator including the mother board and now are having to buy a new refrigerator. Oh and we waited over 1.5 years to get it because they couldn't get parts.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 12, 2022
Hello- We appreciate you taking the time to reach out to us. We are so sorry to hear you are having problems with your refrigerator working properly. We understand your frustration and have sent you an email asking for some additional information that you will receive shortly. In the meantime, if you have any questions or need anything else, please let us know. Hope to hear from you soon! All the best. Dianna@GEA
I haven't found anything I don't like about it, it seems to be a bit more roomy than our last refrigerator. It keeps food cold. Don't know what else to say.
So far, I am very happy with the purchase. The ability to view everything in the refrigerator is wonderful! My only concern is the noise when the refrigerator is running.
Looks good. Replacing another brand (rhymes with Famsung) that didn't last 60 days. Holds a ton of stuff so I like that. Took a while to configure the shelves for 2 liter bottles but all is well. Delivery was awesome just hoping this one lasts a while.
I thought that it looked nice, seemed reasonably sturdy. I filled it with groceries, went away and came home to thawed and warm food
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 10, 2022
Hello - Thank you for taking the time to write a review. We're glad to have you as a part of the GE Appliances family. While we're glad you like the appearance of this refrigerator, we're sorry to hear your unit has stopped cooling. This is certainly not the experience we want you to have, and we apologize for the trouble this has caused.
If your refrigerator is not cooling and does not seem to be running, you should check a few things before considering repair service. Please refer to the following troubleshooting guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21631&_ga.
Service will be needed if the above suggestion does not fix the issue. A certified GE Appliances technician can diagnose and repair your unit in no time. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Shayla@GEA
First refrigerator in 46 years I love. It’s spacious and has compartments for all my needs. The freezer portion on the bottom is great for organizing meat from vegetables and an additional space to hold miscellaneous items.