Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,021 Reviews)
Rating breakdown 1,021 reviews
5 Stars
714
4 Stars
206
3 Stars
40
2 Stars
25
1 Star
36
92%of customers recommend this product.
(
885 out of
966)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
2
Looks nice but not well built
on July 20, 2024
Posted by: NotTheOldGE
from Oxford, GA
Looks very pretty, but quality is lacking. Shelves in doors are fragile, freezer drawer won’t stay on track, ice maker is flimsy, loud and very slow. Moisture drain designed poorly, clogs easily and leaks onto floor until cleared. Condenser fan failed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, July 22, 2024
We're sorry to hear that you're having multiple issues with your refrigerator. We recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Average design. Freezer not a primary unit.
on August 3, 2024
Posted by: JTMad
from Madison, WI
I’ve been using this appliance for 6 months, while initially I was impressed….not so much any more. First, the freezer: The shelves cannot handle much weight. What do most families use their freezer for, not just ice cream, but meat. The both shelves screech and the wheels stop rolling if you put too much weight in them. So careful families….Just ice cream is best. The glass shelf in the refrigerator wins the prize for the most stupid design. It “slides” back and drops in. Ok. How about out? Better yet, how about out after you accidentally spill some meat juice from thawing things and your kids spill some nice, sweet sticky stuff. It becomes adhered to the unit holding it. I watched numerous YouTube videos, and they were like, “yeah, it MIGHT stick.” Got kids? It WILL be stuck. After quite a bit of time trying to pry it up, I finally took hot water and repeatedly poured it on the unit to loosen the dirt. I mean, this is GLASS, so you just can’t pry it up or you’ll break it. I’ve lived in probably 6 or 7 apartments, and owned three refrigerators. This design was ABSOLUTELY designed by a man, who doesn’t have to clean up after kids in his home, and they MAY test it in their lab allowing things to dry on for a day or two, but that ain’t reality. Of all the refrigerators I’ve rented and owned, I am least impressed with this GE, especially for the money. Better than the apartment-sized one I had in one place, but it’s clear they’ve cut corners where ever they could, and it’s not really a good freezer for a family trying to save money by buying meat when on sale. The freezer is designed for you have to a second freezer elsewhere.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, August 6, 2024
We know how important it is to have a refrigerator that is functional for your needs. Thank you for sharing your honest feedback, as it allows us to learn and improve our products for the future.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on August 15, 2024
Posted by: Heidi411
from Illinois
Crap! Quit working after 31 months and GE only has a 1 year warranty on their crap.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, August 16, 2024
We would like to help with your refrigerator. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
love the space and the lighting
on March 30, 2016
Posted by: 7061
from Iowa, United States
Just got this appliance. love the lighting in both the fridge and freezer. stores items very efficiently compared to a side by side or traditional refrigerator/freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So Much Room
on May 15, 2016
Posted by: Makenzie
Love the fridge and love how bright and clean it feels every time you open it. My veggies are staying crisp WAY longer than before, especially the lettuce. Very happy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new fridge
on June 12, 2016
Posted by: new appliances
Love the finger print free finish. So much space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size but a bit loud
on August 28, 2016
Posted by: kbryan1014
from McHenry, IL, United States
Owned it for about a month now and we love it! It is a good size fridge with an ample size freezer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on September 21, 2016
Posted by: Jj84
from Illinois, United States
Sleek look of the solid doors without the ice and water dispenser. Great shelf space, with easy reconfiguration of shelving when desired. Have not had any issues with this product to discuss. Overall, great product that meets our needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com