Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,021 Reviews)
Rating breakdown 1,021 reviews
5 Stars
714
4 Stars
206
3 Stars
40
2 Stars
25
1 Star
36
92%of customers recommend this product.
(
885 out of
966)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
GNE29GYNFS
on September 23, 2022
Posted by: JJLEO
The compressor died after 3 months on our new GE refrigerator!!!! Needless to say we were very upset. Could not get a new compressor for several days. GE technicians do not have new compressors in their trucks!!! When it is working we like our fridge. But we are nervous that we will have new problems down the road.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 27, 2022
Hello,
Thank you for taking the time to reach out to us! We’re so sorry to hear about the issue you had with your compressor, but we’re glad you we able to get it fixed. We also understand just how frustrating that situation must have been, so we would like to apologize for any inconvenience you’ve experienced. This is certainly not what we expect for our consumers, so please know that we will be sharing this information with our product team.
Thank you for being part of the GEA family. If you ever need assistance, please know that you can always reach out to us, and we will be happy to help!
All the best,
Matthew
GE Appliances
Thank you for taking the time to reach out to us! We’re so sorry to hear about the issue you had with your compressor, but we’re glad you we able to get it fixed. We also understand just how frustrating that situation must have been, so we would like to apologize for any inconvenience you’ve experienced. This is certainly not what we expect for our consumers, so please know that we will be sharing this information with our product team.
Thank you for being part of the GEA family. If you ever need assistance, please know that you can always reach out to us, and we will be happy to help!
All the best,
Matthew
GE Appliances
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT LOOKING
on September 23, 2022
Posted by: Deborah 25
from Saratoga NY
Love the size and looks of it. The compartments on the doors hold all of the condiments.
There is room on the doors for tall bottles. The fruit and vegetables drawers are spacious.
There is room on the doors for tall bottles. The fruit and vegetables drawers are spacious.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on September 24, 2022
Posted by: TRPf
from Montana
Very happy with our new refrigerator. It's GE, so I trust it'll be with us for a long while.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Faulty bottom drawer freezer closing
on October 1, 2022
Posted by: bfklgdljgfdlj gg
from Virginia
Alignment of freezer drawer with body is off. Light stays on and warning unless I slam the drawer. Repairman says not adjustable. Waiting for new drawer front. Will see.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 5, 2022
Hey there, and thanks for contacting us about this. We hate to hear you’ve had an issue with the alignment of the freezer door – we know that must be frustrating. We certainly wouldn’t expect this kind of issue from our model, and we regret any inconvenience this has caused. Notice of your experience will be sent to our team for review.
After checking our system, we do see you’ve been in contact with service. We are confident a technician will be able to help resolve this concern once the necessary part has arrived, and your patience during this process is very appreciated. If you need to reach back out to our service department for an update, they can be reached at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this is solved for you soon, so you can fully enjoy your refrigerator. If you have any other concerns or questions, we’re always happy to help. Wishing you all the best! -Sarah@GEA
After checking our system, we do see you’ve been in contact with service. We are confident a technician will be able to help resolve this concern once the necessary part has arrived, and your patience during this process is very appreciated. If you need to reach back out to our service department for an update, they can be reached at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this is solved for you soon, so you can fully enjoy your refrigerator. If you have any other concerns or questions, we’re always happy to help. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on October 2, 2022
Posted by: Chench
from Tx
Works great. Super happy! Exactly what i was looking for.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
so far...
on October 9, 2022
Posted by: chester087
from central jersey
this product is a dream.. everything we had hoped for
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Absolutely what we were looking for
on October 9, 2022
Posted by: Tillyanne
from Clarkston,Michigan
Unbelievable- we purchased this refrigerator from looking on line at the GE web site. Never have we spent this much money on something we didn’t take the time to look at and evaluate in in the store. We are so pleased with the quality of workmanship, the layout, the tons if room. Definitely a keeper!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value
on October 10, 2022
Posted by: RAG52
from MD
We were looking for a fridge that had a clean looking front and minimal "gadgets". Other than the ice maker this unit checked all the boxes. Love the size of the bins on the doors and the LED lighting throughout.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com