Customer reviews from geappliances.com
GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.5
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
715
4 Stars
206
3 Stars
40
2 Stars
26
1 Star
36
92%of customers recommend this product.
(
886 out of
968)
Customer Reviews for GE - 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
4
Lots of room
on December 14, 2020
Posted by: Paulsd619
from San Diego
Purchased this refrigerator because it had upgraded interior drawers that have drawer glides, and does NOT have water and ice through the door. It has a lot of interior room. The bins in the door are really deep and hold lts of items. I took off one star because when running, it has a low pitch hum. It isn't intrusive, but we do notice it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Large shelves on both side of the doors
on December 16, 2020
Posted by: friderator
from Dtown PA
Has a lot of space. a little louder than our last one
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size, super interior design
on January 2, 2021
Posted by: MarlaML
from Massachusetts
We love our new GE refrigerator. The interior is spacious and very well designed. It keeps perfect temperature and is quiet. Definitely recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Service call for light bulbs
on February 8, 2021
Posted by: Adsheada
from Lancaster, PA
The fridge is fine. It's roomy. But you need to have a technician come when the light bulbs go out. Which they have about every 6 months. According to the tech they're like Christmas lights. When one goes out they all do. Expensive and inconvenient. We're probably going to adhesive lights.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 29, 2021
Hi, there! Thanks for sharing your feedback about the LED lights. We're very sorry for any inconvenience you've experienced. We'll be sure and pass along your comments to our refrigerator team for review. Were glad to have you in the GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
very good size but not the best quality
on December 14, 2021
Posted by: S Mil
from Monsey NY
we love the options on this like the ice maker and adjustable shelves and very good bins on the doors and they have the option for shabus mode
but after a year it stopped cooling and we had to fix it i hope Ge will fixed it
but after a year it stopped cooling and we had to fix it i hope Ge will fixed it
I would recommend this to a friend!
Features
5
Performance
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 15, 2021
Hi - While we are thrilled to hear how pleased you are with the many great features offered on this beautiful refrigerator, we are deeply sorry to hear about the difficulty you are having with the unit. We can understand your concern and apologize for it. We do see you are actively working with consumer relations and recommend you reach out to them directly regarding your situation. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
refirigerator GNE29GYNFS
on August 1, 2022
Posted by: bener27
from Indian Land, SC
We have had the refrigerator installed for 3 weeks. It is very quiet. It lacks a butter try. The doors shelves are deep and hold alot of jars and cartons.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Great Freezer Terrible Refrigerator
on August 2, 2022
Posted by: Wallie708
from Iowa
This unit has been the ultimate in frustrating. Same problem, again and again. Refrigerator warms and the freezer goes into a deep freeze. Been serviced numerous times with the same results. Really tired of moving food from house to garage refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 3, 2022
Hi there - Thank you for taking the time to write a review. While we're glad to see you're enjoying the features and appearance, we're sorry you've been experiencing problems with the temperature of this unit. We understand how frustrating that can be and would love to be of assistance.
Several factors may influence the temperature if the refrigerator is running but not cooling at all or is not cold enough. We suggest taking a look at the following article, which includes helpful troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.70290137.834263623.1659360780-1066202793.1647273406
If the above suggestions do not help resolve this matter, we suggest contacting us directly for service. We highly recommend using a GE Appliances certified technician so they can accurately diagnose your fridge. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our team will be able to assist you in any way we can. We hope you find this response helpful and appreciate your loyalty to us. Enjoy your day! -Shayla@GEA
Several factors may influence the temperature if the refrigerator is running but not cooling at all or is not cold enough. We suggest taking a look at the following article, which includes helpful troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ga=2.70290137.834263623.1659360780-1066202793.1647273406
If the above suggestions do not help resolve this matter, we suggest contacting us directly for service. We highly recommend using a GE Appliances certified technician so they can accurately diagnose your fridge. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our team will be able to assist you in any way we can. We hope you find this response helpful and appreciate your loyalty to us. Enjoy your day! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on August 7, 2022
Posted by: Bettyboop426g
from Florida
We love how much space we have and well lit up this refrigerator is. Easy to find what we need fast.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com