Customer Reviews for GE - 36 in. Wide 28.7 Cu. Ft. French Door Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
Features OK, but too noisy.
on October 11, 2017
Posted by: bce41
from Milford, NJ, United States
Appearance and features are great and it maintains temperatures at correct levels (checked with separate thermometer). Disappointed with amount of time refrigerator runs and it could run a lot quieter.
We bought this refrigerator to replace an existing one. We really like the new features. Things like notifications on open doors, or temperature of the freezer are very helpful
Had this for a year now and hate it. Fridge is good, and space is great. But, the design of the freezer drawer is horrible and cheap. The rollers on the drawer do not stick out as wide as the tracks they are supposed to run on. Drawer always falls off the tracks and gets misaligned, resulting in the freezer door not closing all the way. Most of the time it causes the door alarm to go off but it has a few times closed enough to not trigger the alarm but is open slightly and all the contents end up frosted.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, October 11, 2017
Hello. We appreciate your taking the time to write your review on your refrigerator. This is not something we would expect to hear and we're sorry for your experience. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at:
I moved into a new home and the GE refrigerator began to have difficulty maintaining the temperature in both the freezer and the refrigerator. I tried to have it repaired only to find the cost of repair was only sightly less than purchasing a new refrigerator, in part due to the new regulations on freon. The GE fit into the space available so I purchased it. It is a welcome change from the previous side by side as now I can accommodate large items in both the freezer and the fridge and I appreciate the fridge shelves being at eye height-not having to bend down to see what is in the fridge. I also appreciate the clean design and new energy efficiency. Thanks GE!
This Unit was installed on 15 Sept, 2017. It was noted that a slight motor hum was clearly audible. The NOISE has increased and much louder. Again clearly Audible through out the whole house. Very disturbing.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 9, 2017
Hello Centurion,
Thank you for taking the time to write a review on your brand new refrigerator. Please click on the link below to help you determine if what you are hearing is considered normal:
http://bit.ly/1VIjR50
If you need service please schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.