Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
171
4 Stars
55
3 Stars
13
2 Stars
12
1 Star
12
87%of customers recommend this product.
(
219 out of
252)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
Bad Bad Model! Waste of money
on May 13, 2023
Posted by: Getard
from Old Bridge, NJ
Started using this fridge 2018. I even put an appliance surge protect it from surges. But despite this , the fridge is very inefficient n keeping a safe cool temperature indide I have already set the lowest fridge setting of 34 degrees and the freezer at -6, yet the temperature in the fridge is at 45 and even 50degrees. The coldest freezer setting is supposed to help make the fridge cooler but to no avail. A lot of times, the fridge will just stop working: it would still have power but fans are all still and the temperature reaching 50 degrees ! Unbelievable for the money I paid for 3000 plus! My fridge has been serviced at least five times and Iam waiting for the GE service technician to give a diagnosis.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 15, 2023
Hello,
We’re sorry to hear that your refrigerator has given you issues. We know keeping your food cold can be important, and having your fridge fail can be concerning. This is not something we want or expect from our appliances. We will forward your experience to our product team so that they can work to address this going forward and we hope we can earn your trust back in the future. Thank you for taking the time to leave us your review and please know we’re here should you need any further assistance. -MichaelB@GEA
We’re sorry to hear that your refrigerator has given you issues. We know keeping your food cold can be important, and having your fridge fail can be concerning. This is not something we want or expect from our appliances. We will forward your experience to our product team so that they can work to address this going forward and we hope we can earn your trust back in the future. Thank you for taking the time to leave us your review and please know we’re here should you need any further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
GE no longer good company
on March 29, 2024
Posted by: Jaime27
from Flower Mound, Texas
I see this is no longer being made. As someone else said, it is noisy, the fan that moves the air went out in under 2 years. The lights in ours went to very dim about 5 months ago. Eve getting an undamaged appliances from GE was a problem. We had to reject delivery on the 1st refrigerator, reject the 1st cooktop, and microwave as all were damaged. The company I work for used GE appliances for years and left GE due to problems. GE was once a fine reputable company, but no more sadly.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, April 1, 2024
We are so sorry to hear of your experience with the delivery of your appliances. It is normal for you to hear the condenser fan while the appliance is in use. We recommend scheduling service with one of our certified technicians to get the lighting in your refrigerator repaired, as the LED lights do require replacement by a certified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Caveat emptor
on September 7, 2024
Posted by: Not Happy in NC
Delivered with “door in door” function inoperable (would not latch shut), there’s an obvious gap in the gasket on one door that seals against the body of the fridge, the fridge doors are nowhere near parallel and the best part - the unit DOESN’T COOL. Let it run nonstop for the recommended 24 hours and the inside of the unit was warmer than the room temp. So I had to call service to schedule a tech to come to the house to HOPEFULLY fix all the issues with this unit - or get me a new one on order. So I get to rearrange my work schedule to be here to deal with this. If the initial quality is this bad for a fridge in this price range I can only imagine how the other models must be!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, September 9, 2024
We're sorry to hear about your refrigerator needing repair so soon. That is not something we expect. We do see that you got in touch with our service team for assistance. We're confident that we can help get this resolved.
Written by a customer while visiting geappliances.com
Customer Rating
5
A place for everything!
on March 10, 2019
Posted by: Kerrym22
from Bakersfield, CA
I researched different refrigerators for months, read reviews, compared pricing, colors, etc. And decided to once again go with GE Profile. Our previous fridge was also GE Profile (15 yrs old). We are extremely pleased w/the refrigerator and the capacity is wonderful! Ample room for veggies, dairy and meats in temp controlled drawer. Adjustable shelves allows for different container height needs. With the ice maker is door, the door shelves are narrow (1#box of butter fits well). Overall, very jappy w/fridge.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Fridge in the entire world
on July 14, 2022
Posted by: Super Genius
from Elizabethtown, Kentucky
Absolutely love this fridge. Highly recommend the second ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
After all these Years Still Great !
on October 12, 2017
Posted by: E Cr
from Baltimore, MD, United States
We grew up on GE appliances now 101 years later we really needed this,furthermore; it's the brand we love so much. In our words " It's not a GE it's no Good"
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 18, 2017
Posted by: Keri S
from Washington, United States
this fridge is roomy and holds a lot of items. the water auto fill feature is really great and used a lot!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Up to date
on February 23, 2019
Posted by: Hawki64
from Gainesville,VA
Now we are up to date with the latest GE innovations
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com