Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
171
4 Stars
55
3 Stars
13
2 Stars
12
1 Star
12
87%of customers recommend this product.
(
219 out of
252)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
2
Poor performance with ice and keeping cool
on August 25, 2020
Posted by: Halts118
from Kentucky
The fridge section does not seem to be as cold as what the temperature set. Also the ice maker does not make enough ice for a family of 5 or more.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not cool properly - GE has not fixed
on September 27, 2020
Posted by: James54321
from Sugar Land, TX
The refrigerator was installed 2 weeks ago. It does not cool properly in refrigerator compartment - temperature stays 4 to 6 degrees above set temperature. GE still has not fixed the problem. Horrible experience.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2020
Hello James54321 - Thank you for taking time to share your feedback. We sincerely apologize for any inconvenience with your refrigerator. Here is a great troubleshooting link that may help with the cooling issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If service is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon.
If service is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon.
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent design, just a tad on the loud side.
on October 4, 2020
Posted by: WordofWar
The layout, design and design are excellent, but the plastic dividers in the freezer drawer are flimsier than expected and the entire fridge is on the loud side when it comes to compressor hum and ice maker noses. All things considered, a fantastic fridge whose benefits far outweigh my nitpicks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall happy
on October 5, 2020
Posted by: SUGI
from Minnesota
The refrigerator has a lot of nice features and looks great in it's space. I would say the finger print resistant features is not accurate - I see no difference in finger prints with this unit compared to my old stainless steel refrigerator. The automatic water fill is really nice. I had to turn the temperature in the fridge to the lowest setting to get cold water dispensed.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful Fridge
on October 21, 2020
Posted by: shortdp
from Brandenburg, Ky
I love the way the fridge looks, was not as user friendly as my kitchen aid but I purchased the extra ice maker and I love it. I am disappointed in the auto fill water dispenser, that is the only reason I did not give it 5 stars. It very seldom gets it correct, underfill alot.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible refrigerator!
on November 21, 2020
Posted by: Mick880
from Dallas
Recently bought this refrigerator, worst quality ever! The shrink wrap was attached to the refrigerator to protect the stainless before pieces put together, therefore there is edges of pink shrink wrap around all the seals and edges. Also When you pull the freezer door open the entire refrigerator rolls forward towards you.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 21, 2020
Hello! We'd like to thank you for sharing your refrigerator concerns and giving us a chance to help. Your frustration is certainly understandable. Our suggestion is to use a razor blade to score the packing film around the edges so you can remove it. You can also try removing the rest of the film with tweezers.
The rollers on the your refrigerator do not have locks. Due to the size of the doors and the strength of the door gaskets, it is possible that it may roll or move when one of the doors is opened so use caution when using a refrigerator installed on a hard floor. A piece of wood, a small wood wedge, or plastic furniture coaster with felt on the bottom may be placed under the wheels. Re-level the refrigerator if necessary. For more information on leveling, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
We hope you find this information is helpful. - Sharon@GEA
The rollers on the your refrigerator do not have locks. Due to the size of the doors and the strength of the door gaskets, it is possible that it may roll or move when one of the doors is opened so use caution when using a refrigerator installed on a hard floor. A piece of wood, a small wood wedge, or plastic furniture coaster with felt on the bottom may be placed under the wheels. Re-level the refrigerator if necessary. For more information on leveling, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
We hope you find this information is helpful. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Door in Door
on December 14, 2020
Posted by: LoraHerendeen
from Mentone, IN
We have only had this one day, but the things that I love so far are the door in door with the lazy susan tray. That is so convenient for coffee creamer, containers of tea and so on. We also could not get over how quickly it got cold. The stainless black finish is absolutely beautiful. So far the only down side was peeling off the protective blue film. Some of it was behind assembled parts and I carefully used a stanley knife to remove it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product!
on January 13, 2021
Posted by: SimplyAmazing
from Tulalip WA
Good look, available in multiple styles, colors. Stays COLD -- our power was out for almost 24 hours and nothing thawed in freezer nor warmed up in main part of refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com