Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.4
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
171
4 Stars
55
3 Stars
13
2 Stars
12
1 Star
12
87%of customers recommend this product.
(
219 out of
252)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
All bells an whistles expected, and a great refrig
on July 19, 2023
Posted by: NayNay38
from Mena
Very happy with the Fridge and Goss Electronics in Mena Arkansas
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well & looks good
on September 18, 2023
Posted by: jkdiff
from Twin Falls, ID
Holds temps well. Lots of room. Especially like the extra lower ice maker I installed separately. Love the auto water fill. Water doesn't come out so hard that it splashes in your cup. Adjusted shelves to what works for us.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nothing special
on November 15, 2023
Posted by: Smurph37
Since you emphasized the auto fill and the door in a door I’ll judge from those two the auto fill overflowed and the latch on the door doesn’t work.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, November 16, 2023
Hi there,
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your auto fill feature is not working as expected and we're happy to help.
We recommend referring to the link below for more information regarding auto fill feature:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18145
If the door in door latch is not working properly we recommend referring to the owner's manual on pages 8 & 33 at this link below: https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.76534993.515054043.1699884283-1734451522.1686318769
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your auto fill feature is not working as expected and we're happy to help.
We recommend referring to the link below for more information regarding auto fill feature:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18145
If the door in door latch is not working properly we recommend referring to the owner's manual on pages 8 & 33 at this link below: https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.76534993.515054043.1699884283-1734451522.1686318769
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy
on December 9, 2023
Posted by: Niel1685
from Wellington, florida
Very loud. Also having issues locking the milk door to open the full door to the refrigerator
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 18, 2023
Hello - We appreciate you checking in and sharing your review. We're sorry to hear about the refrigerator being louder than expected. That is not something we expect.
We're going to share one of our links that goes over the normal sounds that can be heard from our refrigerators. This will help you determine if service might be needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We're going to share one of our links that goes over the normal sounds that can be heard from our refrigerators. This will help you determine if service might be needed. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs repair help two weeks after purchase
on June 30, 2024
Posted by: Joray
Repair man coming Monday after 6-8 or so install as fridge not cooling. Also door (door in door feature) quit working.So we'll see what happens. Just bought a mini freezer to put in my frozen foods so won't lose them if a major problem found.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 2, 2024
We see that you are working directly with one of our certified technicians to get this cooling and door issue resolved, and we are confident that they will provide you with the necessary information to get your refrigerator back up and running.
Written by a customer while visiting geappliances.com
Customer Rating
4
Side-by-side GE Profile refrigerator
on September 1, 2024
Posted by: BonnieSheila
In general I love my new refrigerator. The door-in-door option is especially nice when retrieving a quick item like a carton of milk. If I had to change anything it would be to put the ice maker in the freezer. Having the ice maker in the door almost eliminates storage in this door - I’ve only been able to put small items like sticks of butter on these two upper shelves which makes them pretty much wasted space. Freezer space is more than generous and having temperature controls etc. on the door is extremely convenient. Color options (white or black) might be nice on this model as not everyone wants stainless.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing quality
on March 26, 2025
Posted by: Tallal
Very nice fridge. It's huge from the one we had before and we love it! We always get the ice cubes for our beautiful coffee machine for Frappuccinos and it's amazing how it keeps our meat and veggies fresh all the time
Written by a customer while visiting geappliances.com