Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
Does not cool properly - GE has not fixed
on September 27, 2020
Posted by: James54321
from Sugar Land, TX
The refrigerator was installed 2 weeks ago. It does not cool properly in refrigerator compartment - temperature stays 4 to 6 degrees above set temperature. GE still has not fixed the problem. Horrible experience.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2020
Hello James54321 - Thank you for taking time to share your feedback. We sincerely apologize for any inconvenience with your refrigerator. Here is a great troubleshooting link that may help with the cooling issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If service is needed, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
just showed up today and it is running which is more than I can say about our last refrigerator. As long g as this lives up to other reviews I will be 100% happy.