Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
171
4 Stars
55
3 Stars
13
2 Stars
12
1 Star
13
87%of customers recommend this product.
(
219 out of
252)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
Love the room in the fridge and freezer
on January 18, 2021
Posted by: mmclain53
from East Alton, IL
Way more room than I expected. Love the water and ice dispenser also. Had a side by side before and wasn't sure I would like the new french door style but I love it and am so glad that is what we bought.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, January 26, 2021
Hey mmclain53, we appreciate you taking a moment to reach out to us. We're thrilled that you're loving your new refrigerator! Welcome to the GEA family. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product!
on January 13, 2021
Posted by: SimplyAmazing
from Tulalip WA
Good look, available in multiple styles, colors. Stays COLD -- our power was out for almost 24 hours and nothing thawed in freezer nor warmed up in main part of refrigerator!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Smaller than I thought
on December 20, 2020
Posted by: TH17Sept
from Ringgold, GA
The refrigerator works and looks fine , I just thought I had received the wrong one after they brought it in . I double checked the product number and it did match . I did have an issue with the delivery guys because a neighbor let us know that they had dropped it . After they left I found a bent bottom corner which I reported and they knocked a small amount off the price . I didn't want to go through the hassle of changing it out and waiting for the second one to get cold enough .
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 6, 2021
Hello TH17Sept - Thanks for your review! We are glad to hear that you like your new refrigerator. We are sorry to hear about a bent bottom corner; we are glad that this situation has been resolved. Thank you so much for your feedback! We will be sure to pass this on to our product team. Have a good day!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Door in Door
on December 14, 2020
Posted by: LoraHerendeen
from Mentone, IN
We have only had this one day, but the things that I love so far are the door in door with the lazy susan tray. That is so convenient for coffee creamer, containers of tea and so on. We also could not get over how quickly it got cold. The stainless black finish is absolutely beautiful. So far the only down side was peeling off the protective blue film. Some of it was behind assembled parts and I carefully used a stanley knife to remove it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Fridge
on December 10, 2020
Posted by: KLeite
from Raleigh
Refrigerator arrived with ice maker not working. 8 weeks later, we still have no ability to make ice. There is frost buildup on the inside left side of the fridge and on the door, even though temperatures are set appropriately. It has been a nightmare, do not buy this refrigerator.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 11, 2020
Hello KLeite - Thanks for posting your review. We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on December 6, 2020
Posted by: MLS495
from Bronx, NY
Dimensions as advertised are not accurate. Design requires additional clearance in rear away from to accommodate water and ice hoses. You need more depth by 3 inches than they tell you. Also need extra 1/4 inch on top. No compartment for butter. Disappointed in how it fits in our kitchen. GE reps gave us poor advise on the phone.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 7, 2020
Hello MLS495 - Thanks for your review. We can certainly understand your concern about additional clearances and apologize for the dimensions discrepancy. We also would like to apologize for any poor customer service that you've experienced, this isn't what we want for our consumers. We appreciate the feedback and can use this information for improvement of future refrigerator products. We'll be sure to share this with the product design team. All the best. Thanks for choosing GE Appliances! Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on November 26, 2020
Posted by: Ozzy112
I love this fridge, convenient, lots of room and it looks great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love love love my new fridge
on November 25, 2020
Posted by: Mik25
from Chicopee,Ma
Me fridge is spacious and the door and door is great for just getting beverages. The no fingerprints’ doors are great and are truly no fingerprints.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com