Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
My Review for GTS19KGNRWW
on March 9, 2023
Posted by: ilikecold food
from pa
the item keeps my food cold...the freezer freezes my food....i like these features...if it did not keep my food cold..or did not keep my frozen food frozen...i would not have given a 5 star review....
We put it in our garage because said it is rated to work at 38 degrees. Our garage is warmer than that but I can not get the freeze to go below +20 degrees which is to warm. We can not use the freezer compartment and that is what we bought it for.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 8, 2023
Hello- We appreciate you taking the time to contact us with your feedback. We are sorry that your refrigerator unit is causing concern and understand how disappointing that is. We take all feedback from our customers seriously and will use this information to catch things like this or work towards changes that will help us improve on future builds. So, we appreciate you letting us know this. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA
The fan in rear is very loud and can be heard in entire house. Manual page 19 exert below: You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the compartments.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 10, 2023
Hello! Thank you for providing us with your valuable feedback. We are extremely apologetic about the condenser fan noises you are experiencing. We understand the frustration this causes. The noise you are experiencing is however normal. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new refrigerator for many years to come! - Adrian@GEA