Customer reviews from geappliances.com
GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,961 Reviews)
Rating breakdown 1,961 reviews
5 Stars
1,247
4 Stars
447
3 Stars
125
2 Stars
62
1 Star
80
88%of customers recommend this product.
(
1,429 out of
1,620)
Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Dead after 15 Months
on November 4, 2026
Posted by: JohnMisak
from Joliet, IL
This refrigerator is 15 months old and the thermostat went out on it already. Just over a year old. Absolute junk. Lost all of the food in the fridge and freezer. Repair is going to cost hundreds of dollars. Ridiculous that a brand new fridge doesn't even last a year and a half. This fridge has been well-maintained and taken care of. Do NOT buy!!!
Response from geappliances.comBy Morgan, GE_Appliances, November 5, 2026
We’d like to review the situation further regarding your refrigerator not cooling. An agent will be reaching out via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Freezer light
on November 3, 2026
Posted by: Ginger dog
No light in freezer. Disappointed. Didn’t see that when shopping.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on October 31, 2026
Posted by: domp215
from New York
There is no light in the freezer. Cooling has been an issue since day 1. A "repair man" came to check it and did nothing to check it. Was a total waste of my time. Poor placement of temperature settings. Temp setting were placed in the front in center of the refrigerator which blocks you from putting anything taller than a 16 ounce bottle of water on the top center of the shelf. There is a substantial dent in the white plastic in the freezer which was seen by the "repair man" but nothing was done. I do not recommend this refrigerator.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Morgan, GE_Appliances, November 3, 2026
We would like to provide you with some information about your refrigerator’s design and operation. Most of our top freezer refrigerators do not have an interior light, and we will pass your feedback along to our product team to review. The temperature controls are located upfront and are designed to be easily accessed right when you open the door. Regarding your refrigerator temperature we recommend lowering the temperature a few degrees, ensuring the compartments are at least ½ full, and ensure proper air clearance around your refrigerator. You can view more troubleshooting tips for your refrigerator temperature here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185. We would like to assist you with your refrigerator temperature and multiple service appointments. An agent will be reaching out to you via email to gather some further information from you to determine how we can best assist. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, but could be better
on July 27, 2026
Posted by: Mr Bach
from Northeastern PA
The noise level is considerably louder than my previous refrigerator. The shelving is acceptable, but the deli drawer is too small. Also, the bottom shelf on the door is poorly designed & difficult to reach. Finally, the ice maker was improperly Installed and a service call was required.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, July 30, 2026
Newer refrigerators may sound different than older models as they use updated technology and include more features. The compressor in a refrigerator is designed to run 80-90% of the time, which is more energy efficient than stopping and starting frequently, so you may hear it during normal operation. We will be passing your comments about the deli drawer and bottom shelf over to our product team to review. We're glad that you got in touch with service and was able to get your icemaker working again.
Written by a customer while visiting geappliances.com
Customer Rating
5
This is an excellent product
on July 22, 2026
Posted by: 19CF fridge
from Wichita, KS
We don't rave about appliances very often, but this 19.2 cubic foot is awesome. The primary reason is the overall design. It has a very good allocation of space, very thoughtfully designed.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly what I was looking for in a refrigerator
on June 16, 2026
Posted by: nancyrichert
I love the refrigerator. No complicated touch panels, great compartments for vegetables and cheese drawer. Ice Maker, and plenty of freezer capacity. Fits in a compact space in my condominium kitchen and comes in WHITE to match my other appliances.
Written by a customer while visiting geappliances.com
Customer Rating
1
NONE
on June 11, 2026
Posted by: joe 51348
from New Jersey
The worse GE product I ever purchased. Been buying GE products for over fifty year, this was the worse thing I ever purchased. Product from day one did not cool and made loud noises. Only good thing that happened the store sent it back and we had to purchase another product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, June 15, 2026
We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.
Written by a customer while visiting geappliances.com
Customer Rating
1
unhappy camper
on May 18, 2026
Posted by: 1st1
Right now VERY UNHAPPY. Very LOUD when cycling....
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, May 19, 2026
We'd like to provide some information on your refrigerator's sound level. Newer refrigerators may sound different than older models. Because they use updated technology and include more features, it’s normal to hear them running during regular operation. You can find additional information on refrigerator's, including this model, sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
Written by a customer while visiting geappliances.com