Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,852 Reviews)
Rating breakdown 1,852 reviews
5 Stars
1,188
4 Stars
424
3 Stars
115
2 Stars
57
1 Star
68
89%of customers recommend this product.
(
1,377 out of
1,554)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
Love no bells and whistles!!
on November 1, 2021
Posted by: No Smart Appliance for me
from DFW Texas
Ice makers last less than 10 years!! Water filters for the refrigerators last less than 6 months and are expensive. Don't bother with either, been there done that at least twice! This is a great no bells or whistles refrigerator!! I did settle for a stainless front, wanted black, but I did not want to wait two more weeks!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what I needed
on November 2, 2021
Posted by: Kr4vt
from Louisville, KY
We needed a new fridge for the basement, this model is the perfect size and has extras that I did not expect at this price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 5, 2021
Hey there, and thanks so much for taking the time to let us know about your experience with this model! We're so glad to hear it's the perfect size for you, and our Design team will be thrilled that the extra features have been a nice surprise. If you ever have concerns or questions, we're always glad to help. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice Fridge but Freezer frosts up
on November 2, 2021
Posted by: kdel56
from aston, pa
Had to call company we purchased from within a couple days of delivery. Freezer has frost inside.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 4, 2021
Hi there, and thanks for taking the time to reach out and let us know of your concern. We're glad you like the refrigerator overall, but do regret any trouble you've had with frost building up in the freezer. We know that would be an inconvenience and would like to assist.
If you haven't yet been able to resolve this issue, our service department is available at 1-800-432-2737 and would be glad to diagnose and repair the unit. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer.
An issue with frost may be resolved if you check the gasket to ensure there are no gaps or tears that are preventing the door from sealing. Making sure there is also proper clearance to the air supply and vents in the freezer, to optimize circulation, can help as well. We have an article on how to possibly resolve a frost issue, if that may be useful for you: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 . There is also troubleshooting information on page 20 of your manual.
We hope you are able to get this issue resolved soon, so you can enjoy your new refrigerator without any trouble with frost. If you have any other inquiries or concerns, we're always happy to help. All the best! -Sarah@GEA
If you haven't yet been able to resolve this issue, our service department is available at 1-800-432-2737 and would be glad to diagnose and repair the unit. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer.
An issue with frost may be resolved if you check the gasket to ensure there are no gaps or tears that are preventing the door from sealing. Making sure there is also proper clearance to the air supply and vents in the freezer, to optimize circulation, can help as well. We have an article on how to possibly resolve a frost issue, if that may be useful for you: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 . There is also troubleshooting information on page 20 of your manual.
We hope you are able to get this issue resolved soon, so you can enjoy your new refrigerator without any trouble with frost. If you have any other inquiries or concerns, we're always happy to help. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
2021refrigerator
on November 5, 2021
Posted by: DJS68
from AR
I do not like where the switch is for the temperature control.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2021
Hi, Thanks for your review. We'll be sure and pass along your comments about the location of the temperature control switch to our refrigerator design team. We really appreciate your feedback as it helps us with improving design and quality in future products. Thanks again! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works as intended.
on November 9, 2021
Posted by: HugoEarl
Refrigerator works well. Quiet.
Most important the wife is happy.
Most important the wife is happy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good layout, surprised by how much it holds.
on November 11, 2021
Posted by: di67
from Hastings, Michigan
Nice exterior, roomy inside, garage ready, simple controls.
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice!
on November 14, 2021
Posted by: Shiney6
from Wappingers, NY
This fridge replaced my last GE fridge which was at least 25 years old. This one looks nice, very spacious and quiet
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Decent Refrigerator
on November 15, 2021
Posted by: tspjl
from Berkshires, Massachusetts
No problems with the fridge; besides the noise that everyone mentions.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com