It runs constantly and has to be set at the coldest setting to keep it at a safe food storage temp.
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Performance
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Quality
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Value
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Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 10, 2023
Hi there,
Thank you for taking the time to provide feedback on your refrigerat0r.
If your GE refrigerator runs constantly, first check its temperature settings. If the internal temperature is set too high, the refrigerator has to run constantly to keep cool. GE recommends setting the refrigerator's internal temperature within the range of 34-42℉ and the freezer between -5-8℉
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
THIS MODEL WAS LOW-END SO I DIDN'T OVEREXPECT, BUT DISAPPOINTED THAT IT DOESN'T AT LEAST STAY COOL. THREE DAYS AFTER DELIVERY, THE OUTSIDE OF THE UNIT WAS COLDER THAN THE INSIDE. MAINTAINING A REASONABLE TEMPERATURE IS A CHALLENGE...
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 10, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're so sorry about the issues you've noticed with the temperature. That is not something we expect to happen with this model.
If you haven't already we recommend having one of our approved technicians come out and check this. We're confident that they can get this working like new. You can schedule by calling 1-800-432-2737 or visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
the refrigerator will only get down to 42deg F the food has spoiled
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Quality
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Response from geappliances.comBy Tierra@GEA, GE Appliances, July 10, 2023
Oh no!
We're so very sorry that your new refrigerator isn't cooling properly and caused your food to spoil. We certainly understand how disruptive something like this can be and we want to help. First, we recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
This is an average refrigerator. It keeps food cold and freezes the frozen. But one needs to close the door very carefully slow or it shuts noisily.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 6, 2023
Hello - We appreciate you connecting and posting your review. It is always important for us to get feedback on our models. We're glad that this model is helping keep everything cool.
We're going to look into the door being nosier than usual. Also, we are going to share one of our support articles that can help out with this. We know it will be helpful for you. Here is the link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16837
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA